Receptionist - Customer Support Center

Join our team at our Customer Support Center and take on the exciting opportunity to become a valued member of our customer service team! The  Receptionist is the first point of contact for customers, suppliers, and all other visitors.  This role is responsible for creating a professional and welcoming environment while handling incoming communications and providing base administrative support.  

 

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:  

• Greet and assist all visitors in a professional and courteous manner.  

• Respond to incoming telephone, email, and in-person inquiries.  

• Refer inquiries to the appropriate department or individual.  

• Present a positive and professional image of the organization in all interactions.  

• Type basic correspondence including forms, letters, reports, and memos.  

• Assist with basic data entry and compilation for reports.  

• Perform general office duties as required.  

• Receive and distribute incoming mail, packages, and courier deliveries.  

• Administer and manage outbound mail, including priority post and courier services.  

• Order and maintain inventory of office supplies at cost-effective pricing.  

• Coordinate bookings for boardrooms and meeting spaces.  

• Ensure necessary presentation equipment is available and set up.  

• Assist in organizing logistics for meetings, workshops, and special events.  

• Always maintaining a tidy and presentable reception area.  

• Other duties as assigned.  

 

QUALIFICATIONS/REQUIREMENTS:  

• High school diploma or equivalent.  

• Strong communication skills, both written and oral.  

• Proficient with Microsoft Office Suite.  

• Ability to multitask and stay organized in a fast-paced environment.  

• Previous customer service or reception experience considered an asset.  

 

When you work for Brandt, we work for you. It’s as simple as that. 

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Required Skills

Required Experience