L1 Service Desk Support (Only T4)
Ampstek
Role : L1 Service Desk Support
Location : Regina, Canada
Domain : Agriculture / Agri Commodities Trading
Mandatory
Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support
T2T migration exposure, device migration support
Hands-on experience in M365 support and end-user troubleshooting
• Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
• Handle Outlook issues, MFA/password issues, mailbox and access issues
• Support mobile device migration and user onboarding activities
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues
• Coordinate with offshore teams for issue resolution and escalation
Thank you
sandra
***email_hidden***
Vacancy posted 1 day ago
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