Spécialiste Bilingue Français à Distance
Tait Communications
Rejoignez TigerTel en tant que Spécialiste Bilingue Français à Distance, offrant un service client exceptionnel. Traitez les appels entrants avec professionnalisme et précision dans un environnement dynamique. TigerTel recrute un spécialiste bilingue pour son équipe à distance en pleine croissance. Ce rôle requiert d'excellentes compétences en service client ainsi qu'une gestion précise des comptes et des situations d'urgence. Vous bénéficierez d'une formation rémunérée et d'un soutien continu, essentiels pour réussir dans ce poste. Principales responsabilités:
- Gérer les appels entrants avec précision et professionnalisme.
- Vérifier les informations des appelants et répondre à leurs demandes.
- Prioriser les urgences et diriger les messages critiques.
- Maintenir un haut niveau de précision dans la gestion des comptes clients.
- Maîtrise du français et anglais.
- Plus d'un an d'expérience en service client.
- Diplôme de secondaire ou équivalent.
- Compétences informatiques solides et vitesse de frappe de 35 mots/minute.
- Fiabilité, ponctualité et attitude positive.
Vacancy posted 16 hours ago
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