Business Analyst - MS Dynamics 365
Astra North Infoteck Inc.
MS Dynamics 365 Business Analyst
Location: Hybrid – 3 Days/Week Onsite
Job Summary
We are seeking an experienced Microsoft Dynamics 365 Business Analyst with 8–10+ years of experience in business analysis, requirements management, and Dynamics 365 solution delivery. The ideal candidate will work closely with business stakeholders, project teams, and technical resources to analyze requirements, optimize business processes, and implement Microsoft Dynamics 365 solutions that improve operational efficiency and business outcomes.
Key Responsibilities
Requirements Gathering & Documentation
Collaborate with business stakeholders and project teams to gather, analyze, and document business requirements.
Create and maintain Business Requirements Documents (BRD) and Functional Requirements Documents (FRD).
Translate business needs into clear, actionable functional and technical requirements.
Ensure end-to-end traceability of requirements from initiation through deployment.
Analyze current business processes and recommend improvements using Dynamics 365 capabilities.
Dynamics 365 Analysis & Solution Design
Support the configuration, deployment, enhancement, and optimization of Microsoft Dynamics 365 solutions.
Provide expertise across Dynamics 365 modules including:
Sales
Customer Service
Finance
Operations
Marketing
Work with development and architecture teams to design scalable and effective business solutions.
Validate solution design aligns with business objectives and operational requirements.
Agile Delivery & Collaboration
Create, maintain, and manage user stories with clearly defined acceptance criteria
Participate actively in Agile ceremonies such as:
Sprint Planning
Daily Standups
Sprint Reviews
Retrospectives
Support SAFe Agile activities including PI Planning and cross-team coordination.
Assist Product Owners with backlog refinement, prioritization, and planning activities.
Data Analysis & Integration
Ensure data accuracy, validation, quality, and integrity across integrated systems.
Collaborate on enterprise integrations by identifying data mapping and transformation requirements.
Support reporting, analytics, and business insights through Power BI dashboards and data models.
Perform data analysis to support business decision-making and solution validation.
Stakeholder Management
Serve as a liaison between business users and technical teams.
Facilitate workshops, requirement-gathering sessions, system demonstrations, and review meetings.
Communicate project status, risks, dependencies, and recommendations to stakeholders.
Manage stakeholder expectations and drive consensus on business solutions.
User Adoption, Training & Change Management
Conduct end-user training and knowledge transfer sessions.
Develop user guides, process documentation, and training materials.
Support change management initiatives during system implementation and rollout.
Assist with release communications and user adoption strategies.
Agile Coaching & Team Enablement
Promote Agile and SAFe best practices across teams.
Coach teams toward improved collaboration and self-organization.
Support backlog health and ensure alignment with business goals.
Identify and remove impediments impacting project delivery.
Support & Operations
Provide enterprise application support for Dynamics 365 environments.
Troubleshoot system issues and collaborate with technical teams for resolution.
Assess risks and make informed recommendations to ensure project success.
Support ongoing system enhancements and continuous improvement initiatives.
Required Qualifications
8–10+ years of experience as a Business Analyst, preferably with Microsoft Dynamics 365.
Strong knowledge of Microsoft Dynamics 365 modules:
Sales
Customer Service
Finance
Operations
Marketing
Experience configuring, implementing, deploying, and optimizing Dynamics 365 solutions.
Strong expertise in requirements gathering, business process analysis, and solution design.
Experience creating BRDs, FRDs, use cases, workflow diagrams, and user stories.
Solid understanding of Agile and SAFe methodologies.
Experience working with cross-functional business and technical teams.
Strong analytical, problem-solving, and decision-making skills.
Excellent verbal, written, presentation, and facilitation skills.
- .... We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows... ...View as a good or great place to work! Are you a Dynamics 365 Business Central expert? We are looking for a professional and engaging...SuggestedPermanent employment
- Senior ERP Analyst – MS Dynamics CRM and Real-time Marketing We are looking for a Microsoft Dynamics 365 expert, with specific hands-on experience in Dynamics CRM and Real-time Marketing, to join our Client’s ERP team. The ERP Systems Analyst will take a lead role in the development...SuggestedPermanent employment
- ...their resources to our world. Job Description As an IT Business Analyst, you will be embedded within FLINT’s business operations,... ...stakeholders across multiple levels Proficiency in Microsoft 365; exposure to Power Platform, AI tools, data visualization, or low...SuggestedFull timeLocal area
- ...Title: Business Analyst Location: Calgary, AB Employment type: Contract, 1 year Schedule: Monday – Friday, 40 hours/week Job Summary Our client is looking for an experienced business analyst to join its ERP implementation project. Focusing on the applications...SuggestedFull timeContract workFor contractorsWork at officeWorldwideMonday to friday
- ...finding and developing world-class assets. Our business is focused on safely exploring and producing from... ..., we are seeking a Business Intelligence Analyst to join our growing team in Calgary, Alberta. This dynamic role will be instrumental in driving strategic energy...SuggestedLong term contractWork at officeOverseasFlexible hours
$90 - $114 per hour
...Location: Calgary, Alberta Type: Contract Job #14151 MatchBox Consulting Group is currently seeking a Senior Business Analyst for 12 month contract role with a client of ours located in Calgary. Responsibilities Conduct comprehensive analysis of business processes...Contract work$35 per hour
...Project Business Analyst Our client is proud to design and build projects and careers. They are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in their personnel, and helps them develop innovative...Contract workFor contractorsLocal areaWorldwide- ...Role: Salesforce Business Analyst Location: Calgary, AB Hybrid Contract and Full time Please share the resume at ***email_hidden*** Mandatory Skills Proven experience as a Business Analyst with a strong focus on Salesforce Administration. In depth knowledge...Full timeContract workFor contractors
- ...and intelligently manage their homes and businesses. To do this, we need creative and talented... ...people to join our company. We offer a dynamic work environment and a unified and inclusive... ...The Senior Alberta Regulated Business Analyst is responsible for developing, maintaining...Full timeWork at officeRemote workWork from home
- As a Senior Business Analyst, you will act as a critical technical and functional anchor for the Hotel Vendor Replacement Program. You will bring extensive experience supporting technical software implementations across various integrated environments, working in close alignment...RemplacementContract workImmediate startRemote work
- ...Job Title: Senior Business Analyst – Energy Trading & Risk Management (ETRM) Location: Calgary, Canada (100% Onsite) Experience Required: 6–8 Years Job Summary We are seeking an experienced ETRM Business Analyst (BA) to support a major ETRM platform upgrade...Permanent employment
- .... About the Role: As the System Analyst BPSS Operations youll be a key point of... ...youll partner with stakeholders across the business to assess troubleshoot and manage... ...common IT systems and software (such as MS Office 365 and SharePoint) Experience working under...Full timeTemporary work
- ...Senior Business Analyst – IT Security, Infrastructure, Cloud & Enterprise Applications Role: Business Analyst Location: Calgary – 100% On-site Role Overview • Support a range of IT and Security Services projects by translating business needs into...Contract work
- ...reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our... ...~ Familiarity with CRM platforms (e.g., HubSpot, Salesforce, MS Dynamics) ~ Familiarity with Integrations and/or Data Solutions...Contract work
- ...Operations Analyst Tourmaline Oil Corp. is a Canadian senior crude oil and natural gas... ...operational and financial data used to support business decisions. Key Responsibilities:... ...reporting. Experience with Microsoft Dynamics 365 (D365) is considered an asset....Long term contractContract workFor contractorsWork at office
- ...Senior HRMS Analyst (SAP SuccessFactors) 12 month contract role... ...ready to make a real impact in a dynamic industry, you bring the energy... ...Talent team to understand core business needs, define business system... ...model data Proficiency with MS Office Suite (Teams, Word,...Hourly payContract workWork at office
- ...Job Responsibility: Analyst Logistics Location: Calgary Head Office Job status: Full Time... ...retaining the right people is key to our business strategy. For 70 years, Gibson Energy has... ...an asset. Demonstrates a proficiency in MS Office systems. Familiarity with Right...Permanent employmentFull timeWork at officeFlexible hours
- ...Role Overview: We are seeking an experienced Windows 365 Solution Architect with extensive expertise in End User Computing (EUC), cloud... ...initiatives and modern workplace programs. · Assess business and technical requirements and translate them into scalable cloud...Contract work
$20 - $22 per hour
...expertise in POS implementation and business technology solutions. Along... ...and Point of Sale (POS) Analyst’ with 2-3 years of relevant experience... ...skills. Proficiency in MS Office and basic computer... .... Opportunity to work in a dynamic and growing technology and print...Hourly payLong term contractFull time$75k - $107k per year
...requirements to ensure that products, processes and solutions meet business requirements Design, develop and implement information systems... ...Project management software Business diagram software MS Office MS Windows Amazon Web Services (AWS) Firewall MS...Permanent employmentFull timeRemote work- ...values driven individual to join our dynamic team as a HR Operations Analyst. In this position, you will be responsible... ...departments to align HRIS with business requirements and projects. Qualifications... ...knowledge of Microsoft Dynamics 365, ADP, ServiceNow an asset. Ability...Long term contractContract workFor contractorsWork at officeLocal areaMonday to friday
- ...Wood is seeking an experienced Senior Structural Engineer – Dynamic Design Specialist to join our Projects Canada team in either Calgary... ...Designing the future. Transforming the world. Wood’s Projects Canada business delivers engineering, procurement, and project services for...Full timeWork at officeFlexible hours
$48 - $60 per hour
...is currently seeking a Digital Workplace Analyst for a 6 month contract role with a client... ...facilitating requirements gathering sessions with business and technical stakeholders. ~ Document... ..., and new capabilities across Microsoft 365 and security tools ~ Act as a liaison...Contract workWork at office- ...Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider... ...gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value... ...actively hiring for a Market Risk Senior Analyst to join the team. This position reports to...Long term contractTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...finding and developing world-class assets. Our business is focused on safely exploring and producing from... ...us apart. Therefore, we are seeking a Contracts Analyst to join our growing team in Calgary, Alberta. This dynamic role will be instrumental in sourcing,...Long term contractFull timeContract workFor contractorsWork at officeLocal areaFlexible hours
$59k - $97k per year
...meaning and opportunity. It builds consumer and business confidence, empowers organizations to find... ...like? As a Senioir Project Management Analyst , Audit in Toronto or Calgary you will... ...such as Word, PowerPoint, and MS Project . Strong analytical skills, with...Permanent employmentWork at officeFlexible hours- ...optimization of SharePoint Online solutions within a complex Microsoft 365 environment. This role will be responsible for troubleshooting... ...engineering configurations when required. • Collaborate with business and technical stakeholders to identify and resolve platform...Contract workWork at office
$50k per year
...THE OPPORTUNITY Canadian businesses need better information about their employee benefits plan to make better decisions for their business... ...seeking motivated Business Development Representatives to join our dynamic team. We believe in the power of individuals who thrive on...Full timeWork at office- ...teamwork, and making an impact. We are currently seeking a Business Development Executive. The successful applicant will be responsible... ...sales objectives and targets Experience using Microsoft 365 and CRM software to manage customer interactions Experience with...Internship
- ...other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital... ...are hunters (by nature), results oriented, people thrive in a dynamic fast paced environment, and have past success driving results....Full timeWork at office3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Business Analyst - MS Dynamics 365. Be the first to apply!
- business analyst utilities Calgary, AB
- junior business analyst Calgary, AB
- business analyst Calgary, AB
- business data analyst Calgary, AB
- insurance business analyst Calgary, AB
- business analyst contract Calgary, AB
- business analyst visa sponsorship Calgary, AB
- technical business analyst Calgary, AB
- incident management analyst Calgary, AB
- erp business analyst Calgary, AB