Senior Business Analyst - IT Security, Infrastructure, Cloud & Enterprise Applications

Senior Business Analyst – IT Security, Infrastructure, Cloud & Enterprise Applications


Role: Business Analyst
Location: Calgary – 100% On-site


Role Overview


• Support a range of IT and Security Services projects by translating business needs into clear, actionable requirements.
• Work across multiple technology domains and collaborate with technical and business stakeholders to define solutions aligned with strategic and operational objectives.



Key Responsibilities
Requirements Gathering & Analysis


• Collaborate with business and IT stakeholders to gather, analyze, and document business requirements for IT and security-related initiatives.
• Facilitate:
• Workshops
• Interviews
• Process mapping sessions
to understand current and future state processes.
• Translate business needs into:
• Functional requirements
• Non-functional requirements
• User stories
• Acceptance criteria


Solution Delivery & Stakeholder Collaboration


• Work closely with:
• Project Managers
• Solution Architects
• Technical teams
to ensure requirements are clearly understood and delivered effectively.
• Support evaluation and selection of:
• Technology solutions
• Vendors
• Implementation approaches
• Participate in:
• Design reviews
• Testing activities
• Validation activities
to ensure business requirements are met.



Documentation & Project Support


• Contribute to project documentation, including:
• Business cases
• Process documentation
• Implementation plans
• Identify and document:
• Risks
• Dependencies
• Change impacts
related to business processes and technology systems.
• Act as a liaison between business units and IT teams throughout the project lifecycle.


Required Qualifications & Experience
Business Analysis Experience


• Minimum 10 years of progressive IT experience, including at least 7 years in a Business Analyst role supporting complex IT projects.
• Proven experience leading requirements gathering for large-scale or cross-functional initiatives.
• Strong understanding of business analysis methodologies, frameworks, and tools, including:
• BABOK
• Agile
• Waterfall
• Hybrid methodologies



Technical & Domain Experience


• Experience working across technology domains, including:
• Cybersecurity
• Infrastructure
• Cloud
• Enterprise applications
• IT operations
• Experience supporting regulated or utility environments is an asset.



Certifications


• CBAP certification or equivalent preferred.
• PMP, ITIL, or other relevant certifications are an asset.



Core Skills


• Excellent communication, facilitation, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Strong documentation and requirements management capabilities.