ServiceNow Tech Lead for ITSM
Leadingtalent
Elevate your career as a ServiceNow Tech Lead at CGI, focusing on ITSM in a hybrid setting from Markham. Your expertise in Agile methodologies will drive success in project management. CGI seeks a ServiceNow Tech Lead with over 10 years of experience in ITSM, emphasizing case management and collaboration in the Canadian P&C insurance sector. Your role will involve strategic implementation of workflows, ensuring excellence in delivery across teams, while guiding process improvement initiatives. Key Responsibilities:
• Strategize case management workflows within ITSM
• Collaborate with teams for project delivery excellence
• Champion Agile methodologies in project management
• Guide teams in process improvement and efficiencies
• Support leadership in crucial operational decisions Requirements:
• 10+ years of ServiceNow experience in ITSM
• Background in the Canadian P&C insurance sector
• Strong insights into commercial insurance
• Exceptional communication skills for teamwork
• Preferred: Relevant ServiceNow certifications Maximize your impact at CGI by leveraging your ServiceNow expertise in the P&C insurance industry.
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Vacancy posted 5 hours ago
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