Sr Technical Lead

Permanent Full Time

If you’re passionate about technology and driven by simplifying complex business problems to turn them into functional solutions, our Workflow, IDP and RPA team is looking for top talent to join our team. This team is accountable for delivering operational support for Canada Life’s global roll out of all things workflow, IDP and RPA based solutions to help with our day to day operations, focusing on efficiency, quality, and client experience.

As a Senior Technical Lead, you will apply your expertise and drive by providing development and operational/support services. You will work collaboratively closely with business leaders, senior architects, senior infrastructure engineers, and senior business/systems analysts to design, develop, deploy solutions at regular intervals, then focus on day-to-day operations. If you thrive in a fast-paced, ideas-led environment, you’re in the right place.

What you will do:

• Ensures highest quality solutions using code reviews, technical and performance testing, including providing feedback during code review meetings with Software Developers
• Provide design direction and driving collaboration through organizing the team and aligning them to the solution
• You will be also a senior leader on the team who will be the manager for top talent onshore team focused on building against specific projects
• Delivery solutions by developing against stories around Workflow, IDP or RPA based initiatives throughout the company
• Provides recommendations for enhancements/changes that may involve custom design, optional and third-party products to improve the efficiency and effectiveness of SAP systems
• Provides feedback/input to leadership on performance, development, resource assignments, etc. on the team
• Leads and provides production support, application monitoring, and tuning for applications
• Supports the technical troubleshooting and incident management to resolve complex problems
• Resolves client issues as they arise in collaboration with other teams
• Ensures solutions are enhanced, secured, and upgraded to evolve the roadmap

What you will bring:

• Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience
• Minimum of 5 years as an engineer/developer or high-level practitioner.
• Experience with low code platforms such as Appian and experience in delivering applications from end to end
• Experience with logical data modelling
• Proven technical leader with a good blend of technical focus and execution as well as providing leadership to the onshore team you will be managing
• Plan and organize software development work, and coordinate work for other team members
• Experience in developing and maintaining integrations between SAP systems and various third‑party and legacy systems.
• Proven IS and system operations expertise.
• Experience coaching and mentoring software developers on requirements analysis, design patterns, development best practices, methods, processes, tools, and approaches.
• Ability to drill down into technical issues and solve complex and detailed problems.
• Strong communication skills with technology and business teams building collaborative relationships across department and business units, including ability to communicate, verbally and in writing, complex concepts to a non‑technical audience.
• Strong analytical and excellent problem‑solving abilities.
• Previous experience in financial services or working in a highly regulated environment is desirable.
• Agile delivery experience
• Working knowledge of Jira, Confluence and Gitlab an asset.
• Previous experience with ServiceNow
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $102,000.00 - 152,000.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well‑being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

• Career Development: Opportunities for career advancement, access to industry‑leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well‑being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company‑matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact View email address on ca.talent.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.