Senior Salesforce Business Analyst
Temporary
Astra North Infoteck Inc.
Role: Salesforce BA / PM
Location: Toronto, Canada Work Style: Hybrid (Tue–Thu in office)
Title: Business Analyst / Project Manager
We are seeking a tech‑savvy Business Analyst / Project Manager with ~5 years of hands‑on experience leading Sales initiatives and systems implementations. The ideal candidate translates business needs into practical technology solutions with a strong focus on scalable, user‑centric systems that enhance sales performance and operational efficiency.
Core Skills and Experience
Communication & Presentation
Excellent verbal and written communication skills
Ability to convey complex ideas clearly to technical and non‑technical audiences
Comfortable presenting to stakeholders at all levels
Business Analysis Expertise
Demonstrated ability to lead business‑critical initiatives from discovery through delivery
Skilled in conducting thorough business analysis and driving collaborative decision‑making
Proven track record of delivering business value in fast‑paced environments
Cross‑Functional Partnership
Acted as a key business partner across all phases of the project lifecycle, including:
Requirements elicitation and documentation
Business requirement analysis and validation
Stakeholder feedback sessions
Impact analysis and risk identification
UAT coordination and execution
Sprint demos and agile ceremonies
Change readiness, training, and go‑live support
Troubleshooting user‑reported issues with minimal disruption and long‑term fixes in mind
Stakeholder Management
Successfully partnered with diverse stakeholder groups
Strong ability to secure alignment and manage expectations throughout the project lifecycle
Process Mapping, Optimization & Problem Solving
Skilled in mapping and analyzing as‑is and to‑be business processes
Ability to distinguish between core business needs, stakeholder desires, and system constraints
Analytical thinker with strong root‑cause analysis capability
Focused on addressing systemic process inefficiencies, not just symptoms
Additional Requirements
Willingness to take on additional tasks as assigned by the Apple Manager or team lead
Demonstrates flexibility, ownership, and proactive problem‑solving
Salesforce experience (preferred): Sales Cloud, Experience Cloud, dashboard configuration
Experience using Miro , Box , and similar collaboration/process‑mapping tools
Vacancy posted 27 days ago
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