senior business analyst.

We are seeking a highly analytical and structured Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will provide a comprehensive range of I&IT business analysis services to clients with diverse business and technological needs.

As a senior bridge between business stakeholders, subject matter experts, and technical teams, you will lead the effort to decompose complex business problems and translate them into complete technical framework specifications. This position demands an analyst who can seamlessly align functional business requirements with corporate enterprise architecture, gating standards, and structured systems development methodologies.

Location: Toronto, ON (Onsite - 5 days/week)

Contract Duration: 15 months (with potential for extension)

Advantages
Enterprise Portfolio Impact: Drive high-visibility digital transformation projects from initial business concept through to final deployment.

End-to-End Documentation Ownership: Own the creation of critical strategy blueprints, from raw stakeholder maps and process models to formal business cases.

Diverse Methodological Depth: Gain elite experience blending traditional waterfall enterprise gating procedures with iterative Agile methodologies.

Predictable Contract Runway: Secure a stable 15-month foundational contract offering strong professional continuity in a major program space.

Responsibilities
Business Assessment & Requirements Engineering: Lead and conduct business analysis across all phases of the project lifecycle to assess client problems or opportunities and document technical requirements.

Modeling & Diagramming: Design and develop comprehensive architectural and scoping artifacts, including context diagrams, use cases, use case models, process maps, and system diagrams.

Stakeholder Facilitation: Plan, lead, and facilitate in-depth workshops and JAD sessions with business partners and subject matter experts to elicit, review, document, and confirm operational needs.

Business Case & Strategy Development: Research, analyze, and build complete business cases from start to finish, including options analyses, cost-benefit analyses, and feasibility studies for new initiatives.

Process Re-Engineering: Apply advanced re-engineering concepts to promote business improvements through alternative, modern, and cost-effective service delivery approaches.

Architecture Alignment: Evaluate business requirements against enterprise business architectural concepts to ensure that recommended technical solutions and platforms are consistent with corporate standards.

Agile & Lifecycle Support: Formulate functional data requirements, business rules, and user interface design principles, mapping them into user stories and use cases for the development team.

Quality & Traceability Governance: Establish clear project performance measures, compile traceability matrices for downstream validation, and monitor implementation progress to resolve active constraints.

Procurement Support: Participate in formal requests for proposals (RFPs), focusing on client requirements and the objective evaluation of vendor responses.

Production Support & Problem Management: Oversee configuration management and coordinate high-tier problem identification to ensure timely resolution of production issues.

Qualifications
Core Business Analysis Requirements
Professional Experience: Proven experience operating as a Business Analyst or Functional Consultant, with a track record of successfully delivering medium-sized enterprise projects.

Advanced Diagramming Skills: Demonstrated expertise developing technical artifacts including context diagrams, system diagrams, use case models, process maps, and stakeholder maps.

Strategy & Business Case Mastery: Proven success developing comprehensive business cases from start to finish, paired with hands-on experience conducting structured options analyses and cost-benefit assessments.

Workshop Facilitation: Highly skilled in establishing requirement-gathering processes and leading interactive stakeholder workshops, interviews, and mockup reviews.

Technical & Architectural Acumen
Enterprise Architecture Frameworks: Deep knowledge of corporate I&IT cluster policies, guidelines, gating processes, and enterprise business architecture concepts.

Software Development Lifecycle (SDLC): Strong understanding of the software development lifecycle, user interface design principles, database concepts, change management, and quality assurance workflows.

Tooling & Modeling Software: Experience utilizing Computer Aided Software Engineering (CASE) tools to document conceptual requirements, scope, and logical data models.

Regulatory Compliance: Understanding of digital accessibility compliance regulations and standards (such as the Accessibility for Ontarians with Disabilities Act - AODA) and Information Management principles.

Professional Soft Skills
Communication Excellence: Strong written and verbal communication skills with a polished ability to prepare executive-level reports, assessments, and briefing notes.

Analytical Problem Solving: Superior analytical and critical thinking skills to evaluate technical directions, navigate evolving standards, and make structured project recommendations.

Collaborative Customer Service: A dedicated team player with a high level of customer service orientation and a proven history of meeting strict deadlines.

Summary
If you're interested in the Senior Business Analyst role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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