Bilingual Patient Care Coordinator Apollo
Canopy Growth
Elevate patient experiences at Apollo Applied Research as a Bilingual Patient Care Coordinator. You'll provide essential support for those seeking medical cannabis treatment through effective education and compassionate care. Apollo is a virtual medical clinic dedicated to offering accessible medical cannabis treatment across Canada. In this role, you'll connect with patients to address their questions about prescriptions while gathering important health history to develop tailored treatment plans. Engaging communication and a strong commitment to patient care are vital in this position. Key Responsibilities:
• Address patient questions and concerns effectively
• Provide education on medicinal cannabis prescriptions
• Maintain communication and knowledge standards with the team
• Offer compassionate support and empathetic care
• Coordinate booking and follow-up appointments seamlessly Requirements:
• Bilingual in English and French
• Experience in customer service or call centers
• Preferably have a nursing diploma or relevant experience
• Strong problem-solving and critical thinking skills
• Ability to thrive in a rapidly changing environment Be a part of enhancing patients' journeys with Apollo and contribute to their health and wellness through medical cannabis education.
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Vacancy posted 3 hours ago
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