Chartwell Thornhill General Manager Role
Chartwell Retirement Residences
Join Chartwell Thornhill as the General Manager to create a thriving environment for seniors in the heart of a vibrant community. This role is perfect for leaders passionate about service excellence. As General Manager, you will be responsible for managing an effective team while focusing on delivering remarkable experiences for residents. Your leadership will encompass operations management with an emphasis on both financial results and employee engagement. A strong communicator, you'll interact seamlessly with residents, families, and partners. Key Responsibilities:
- Lead and mentor a team of managers and frontline staff
- Source and onboard talented individuals for key positions
- Cultivate a supportive environment aligned with RESPECT values
- Ensure accountability and reward exceptional performance
- Oversee critical results related to customer satisfaction
- 3-5 years of leadership experience required
- Exceptional communication skills are essential
- Experience in hospitality or retirement living preferred
- Strong budget and decision-making acumen necessary
- Knowledge of Jewish customs and culture considered an asset
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