Student Case Coordinator

Job Responsibility: Interested in a career at Langara College? Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply! Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada. Current employee? Apply through Careers in your Workday account. Job Title: Student Case Coordinator Employee Group: Administrator Employee Type: Temporary (Fixed Term) Start Date: Monday, July 21 2025 End Date (if applicable): Friday, August 7 2026 : This position reports to the Director, Student Conduct, Accountability and Support and is responsible for the day-to-day operations of the Office of Student Conduct, Accountability and Support (SCAS). The Student Case Coordinator works with students, faculty, and staff to confidentially address a range of student behavioural concerns. Including both academic and non-academic behaviour. The Student Case Coordinator is responsible for case consultation with relevant faculty staff and administrators, receiving and assessing reports, coordinating appropriate responses, coordinating support to students, and all aspects of student case management. The Student Case Coordinator acts under college policies to undertake investigations into possible policy violations, renders decisions and formal recommendations, and imposes remedies related to found violations. Additional responsibilities include the design and delivery of educational and training opportunities to the College Community; project planning and implementation as it pertains to the Office's strategic direction; maintenance of the departmental data base, and the and ongoing development of processes and procedures within the Office. The Student Case Coordinator is required to maintain currency in best practices associated with student behaviour management in a post-secondary environment and work with a high volume of information and materials that are of a confidential and/or sensitive nature within a high stress, time pressured environment. Qualifications Required: Education & Experience:

• Bachelor's degree in related field.
• Minimum of five (5) years related experience in a post-secondary institution, preferably within a student services department.
• An equivalent combination of education and experience may be considered.

Skills & Abilities:

• Formal training in one or more of conflict resolution, alternate dispute resolution, restorative justice, trauma informed interviewing, and violence/risk management is an asset.
• Thorough knowledge of administrative law principles
• Thorough knowledge of interviewing and fact-finding techniques.
• Thorough knowledge of report writing and presenting.
• Thorough knowledge of equity, diversity, and inclusion principles and practices.
• Experience supporting individuals from diverse populations and from equity-seeking groups.
• Experience developing and implementing training, promotional strategies, policies, and procedures.
• Experience working knowledge of the BC College and Institute Act, The BC Human Rights Code, Sexual Violence and Misconduct Policy Act, Freedom of Information and Protection of Privacy Act, BC Occupational Health and Safety Regulations,
• Proficient in the use of computer applications
• Experience with project planning, event organizing.
• Considerable knowledge of business English, spelling, punctuation, and arithmetic.
• Working knowledge of threat/risk assessment procedures.
• Familiarity with sexualized violence and misconduct response processes in a post-secondary environment.

Leadership Competencies:

• Solution orientation - Makes timely decisions and advances solutions that are in the best interest of the College and our students.
• Accountability - Fosters and demonstrates a culture of accountability and ownership.
• Relationship intelligence - Demonstrates emotional maturity and operates respectfully in all situations and dynamics.
• Conflict resolution - Acts with courage to take on tough issues and conversations.
• Mobilization of people - Empowers others to be engaged, motivated and resilient through change.
• Vision and strategic thinking - Energizes people around the vision and supports team alignment with the strategic plan.
• Continuous learning - Cultivates a growth mindset and provides opportunities for development.
• Communication - Uses personal interaction, transparency, and language to effectively build trust and commitment.

Why Join Langara? At Langara College, we support the College's vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honoring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance. ** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **We offer the following benefits:

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events
• Achieves results - goal-oriented individual who thrives on achieving outcomes through consultative and collaborate methods.

To request a copy of the , please contact our recruitment team. Salary Range: $40.75 - $59.77 per hour Pay Grade: Admin Paygrade 08 Compensation beyond the mid-point requires approval by the Public Sector Employers' Council Secretariat (PSEC). Scheduled Weekly Hours: 35 Hours may vary according to the needs of the department. Closing Date: Friday, June 6 2025 People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please contact us. Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes. We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received. Langara is committed to enhancing our diverse workforce.