Application Support Specialist
P2P
As an Application Support Specialist , you will be responsible for providing mission-critical support for our proprietary trading applications as well as for the traders. This role performs a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring. You will work in a dynamic trading environment that presents new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders.
What is needed in this role
- 2 to 3 years working in an application support role
- Knowledge of networking fundamentals (multicast, TCP, routing)
- Basic scripting skills (Python, PowerShell, or Bash)
- Experience working in Linux and/or Windows environments
- Strong analytical and problem-solving skills
- A client-focused, service-minded approach and a strong sense of urgency
- The ability to learn quickly and a passion for new technologies
- Excellent written and verbal communication skills
- Ability to handle high pressure and time constraints with composure
- Strong organizational skills, including the ability to effectively plan and prioritize
- Availability to work multiple schedules on a rotation (nights / early mornings) is required
Bonus Points for
- Previous experience in financial markets or with financial trading applications
- Previous experience with configuration management tools such as Chef and Ansible
- Previous experience with Docker containers
- Previous experience with monitoring suites such as Splunk, Kibana, and Grafana
What you’ll be working on
- Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
- Providing support for proprietary trading systems deployed across a multi-platform production environment
- Providing technical support during trading operations to resolve issues affecting mission-critical trading applications
- Analyzing trading strategies together with the traders and research teams
What DRW Montreal has to offer you
- Recognized as one of Canada’s Best Employers for the past 8 years
- Committed to continuous learning & development
- Industry-leading benefits package and perks
- Focused on employee well-being and work-life balance
- Community initiatives, volunteer program and opportunities for giving back
Vacancy posted 8 days ago
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