Account Support Specialist Bilingual at TELUS Health

Become an Account Support Specialist Bilingual at TELUS Health, where you will guide clients to achieve optimal wellness solutions. Enhance client engagement using your English and French skills. In this crucial position within the Alliances Customer Success team, you will manage specific client accounts and support their wellness programs. With 2-5 years of account management experience, you will provide top-notch customer service and strategize to meet growth objectives while ensuring successful program execution for your clients. Your dedication to client satisfaction will drive TELUS Health's mission of improving overall employee health. Key Responsibilities:

• Meet revenue and client growth objectives
• Respond to and manage client service inquiries
• Oversee client contract execution and governance
• Prepare reports and host program orientation meetings
• Collaborate with teams for effective issue resolution

Requirements:

• University degree in Business or related field
• 2–5 years of experience in account management
• Familiarity with HR or EAP programs preferred
• Strong communication ability in both English and French
• Excellent organizational and analytical skills

Join TELUS Health to build impactful client relationships and promote health and well-being across organizations. #J-18808-Ljbffr