Student, TSF Operations Support, Astral Media

Req Id: 430046

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

The TSF Operations Assistant is primarily responsible for creating planned and reactive maintenance work orders and the timely dispatching to the respective contracted maintenance provider. The TSF Operations Assistant is also responsible for following up with the maintenance provider to ensure timely work order closure according to defined service level agreements.

• Assists the TSF Operations Coordinator by utilizing system based work order management tool (Workforce) to generate planned and reactive maintenance work orders
• Dispatches work orders to maintenance service providers
• Monitors work order completion with all maintenance providers to ensure that work orders are completed in a timely matter
• Assists the TSF Operations Coordinator with work order reconciliation and preparation of overdue work orders status (Aging KPI Report)
• Assists the TSF Operations Coordinator with work order escalation & maintenance provider follow up

• Prior operational experience in a work order based system environment, an asset
• Strong IT skills (Excel, MS Office, Quattro, SAP, etc.)
• Demonstrated ability to analyze data and drive required actions

• A strong knowledge of the City and its internal geographical boundaries
• Task orientated with high attention to detail
• Strong communication and motivational skills

• Strong interpersonal skills
• Team player

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Non Management

Job Status: Student (12 months contract)

Job Location: Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 07/02/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or View email address on jobs.swagapp.com to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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Created: Canada, ON, Toronto

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