Sustainability & Impact (S&I) Operations Support

Sustainability & Impact (S&I) Operations Support

Position Description
This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 4 days per week - subject to change at any time. 

The successful candidate will manage budgeting activities, support event and webcast coordination, maintain reporting dashboards, assist with calendar and project management, and provide responsive user support. This position requires a highly organized individual who can manage multiple priorities, communicate effectively with stakeholders, and contribute to continuous improvement initiatives in a fast-paced environment.

Your future duties and responsibilities
• Managing budget tracking, invoice processing, and financial reconciliation
• Coordinating calendars, meetings, and leadership presentations
• Supporting activation requests, vendor coordination, and event logistics
• Assisting with webcast production, accessibility, and translation coordination
• Building and maintaining dashboards, KPI tracking, and reporting
• Providing operational and user support while identifying process improvement opportunities
• Supporting cross-functional projects and implementation activities

Required qualifications to be successful in this role
• 3–5 years of experience in project coordination, operations support, technical support, or related roles
• Experience working on sustainability, corporate social responsibility (CSR), or impact-related projects and operational support initiatives
• Strong experience with budget management, financial tracking, and reporting
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data queries
• Excellent written and verbal communication skills
• Strong customer service and stakeholder management abilities
• Strong organizational and multitasking skills with high attention to detail
• Analytical mindset with the ability to interpret data and provide actionable insights
• Ability to work effectively in a fast-paced and evolving environment
• Bilingualism in English and French is considered an asset
Preferred Qualifications
• Lean Six Sigma certification or process improvement experience
• Experience with business process mapping and workflow documentation
• Exposure to sustainability, CSR, or impact-focused environments
• Strong PowerPoint and presentation development skills
• Experience using reporting and dashboard tools such as Tableau or Power BI
• Familiarity with accessibility standards and translation coordination

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy."

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.