Business Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Manager based in Canada. This is a high-impact opportunity to help drive strategic decision-making and commercial execution within a fast-growing SaaS environment. You’ll work closely with senior sales leadership to strengthen business operations, planning, forecasting, and performance management. The role sits at the intersection of strategy, operations, analytics, and go-to-market execution. You’ll turn complex data into actionable insights, support critical business decisions, and help build scalable processes for sustained growth. You’ll also contribute to annual planning, QBRs, sales policy, and strategic initiatives across North America. This role offers direct exposure to executive leadership and the opportunity to shape how a growing commercial organization operates. Accountabilities: In this role, you’ll help establish a strong operating rhythm across the business while partnering with senior stakeholders to improve performance, planning, and execution. - Own the business operating rhythm, including pipeline councils, performance reviews, and Quarterly Business Reviews (QBRs). - Lead and support sales forecasting, including pipeline assessment and best-case/worst-case scenario planning. - Support annual go-to-market planning, including segmentation, resource allocation, territory design, coverage models, and quota setting. - Translate business and performance data into actionable insights and recommendations for sales leadership. - Partner with sales leaders to identify corrective actions, strategic priorities, and opportunities to improve business health. - Collaborate with Finance, Product, Marketing, and Sales Operations to align teams around revenue priorities. - Lead the design and execution of strategic initiatives across North America, ensuring initiatives progress from concept through measurable business outcomes. Requirements The ideal candidate combines strategic thinking, strong analytical capabilities, commercial awareness, and the ability to influence senior stakeholders in a fast-moving SaaS environment.

- 5+ years of experience in Business Operations, Strategy, Revenue Operations, Consulting, or a similar function, ideally within a SaaS organization. - Proven experience supporting executive leadership and enabling data-driven decision-making. - Bachelor’s degree. - Advanced proficiency in Excel and PowerPoint. - Experience working with HubSpot CRM. - Strong strategic and analytical thinking, with the ability to balance detailed analysis with broader business priorities. - Highly structured and organized, with the ability to manage multiple priorities in a fast-paced, high-growth environment. - Strong understanding of SaaS go-to-market models and key revenue drivers. - Confident communicator who can influence senior stakeholders through clear, data-driven insights. - Proactive problem-solver who is comfortable working through ambiguity and building scalable solutions. Benefits - High-impact position within a scaling, high-growth SaaS organization. - Direct exposure to executive leadership and strategic business decisions. - Opportunity to influence go-to-market and commercial strategy across North America. - Collaborative environment centered on learning, ownership, and continuous improvement. - Opportunity to work cross-functionally with Sales, Finance, Product, Marketing, and Sales Operations. - Broad exposure to business planning, forecasting, revenue operations, and strategic initiatives.