Technical Business Integration Manager (Financial Operations) - Markham, ON

About API 
​​ Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time ​ . 

Position Overview: 
This role is responsible for gathering and documenting accounting business rules to support implementation of the API eInvoice product within client environments. It includes supporting the Implementation project team with fact-finding, client data (GL, cost and BU codes), process flows, and detailed requirements tied to ERP systems such as Oracle, SAP, Microsoft Dynamics, Sage, and NetSuite. These requirements inform product configuration and, at times, new feature development.

The role is key to delivering financial operations, billing, and eInvoicing solutions across enterprise environments, bridging clients, finance, technology, and delivery teams to ensure successful implementation.

The ideal candidate has experience in accounting or AP/AR, ERP systems, and client-facing implementations across the project lifecycle.

Success in this Role

• Delivers project milestones and client deliverables on time through effective planning, prioritization, and risk management across complex implementations.
• Conducts strong discovery to deliver accurate, complete requirements
• Demonstrates strong, clear communication across clients and internal teams to ensure alignment

What You'll Do

Essential Functions:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Key Responsibilities

• Lead requirements gathering sessions with clients and internal stakeholders to capture business, accounting, billing, and invoicing needs.

• Define, analyze, and document business and functional requirements related to accounting systems and eInvoicing platforms.

• Ensure requirements accurately reflect contractual terms, billing rules, and financial controls.

• Maintain clear requirements traceability throughout design, build, test, and deployment phases 

• Apply practical knowledge of accounts payable/receivable processes, invoicing cycles, and accounting methodologies.

• Validate that system configurations align with contractual billing rules and financial governance requirements.

• Conduct audits and detailed reviews of invoices to ensure accuracy, compliance, and adherence to contractual agreements.

• Analyze reservations, supporting documentation, and invoice calculations using tools such as Excel. 

• Support implementation and integration of ERP and accounting systems in enterprise environments, including Oracle, SAP, Microsoft Dynamics, Sage, NetSuite 

• Collaborate with technical teams to ensure accurate data flow between ERP, eInvoicing, and billing platforms.

• Participate in API‑based eInvoicing product demonstrations for clients where required. 

• Apply understanding of the Software Development Lifecycle (SDLC) and exposure to Agile/Scrum methodologies.

• Attend and contribute to project meetings and delivery checkpoints.

• Execute assigned tasks in line with project schedules and proactively report risks, issues, or delays. 

• Operate comfortably in a client‑facing role, engaging with airline, rail, hospitality, or large corporate partners.

• Manage vendor interactions related to invoicing, reconciliation, and payments.

• Maintain strong, professional relationships while balancing client expectations and contractual obligations. 

• Deliver comprehensive training sessions to new client partners on billing and eInvoicing processes, as well as any refresher training and ongoing support to existing clients.

• Extend hands‑on support during initial invoice submissions to ensure correct invoicing and timely payment receipt. 

• Support issue resolution through analysis, stakeholder coordination, and documentation. 
  
   

Key Competencies 

• Experience working on accounting or financial system projects, covering full project lifecycle.

• Hands‑on experience in accounts payable/receivable or similar accounting environments.

• Exposure to one or more ERP platforms: Oracle, SAP, Microsoft Dynamics, Sage, or NetSuite.

• Strong experience gathering and documenting business and functional requirements, drafting user stories with immaculate details.

• Proven ability to work in client‑facing roles within project or implementation teams.

• Solid analytical skills with the ability to validate and reconcile financial data.

• Proficiency in Excel and financial analysis tools. 

What You'll Bring

Minimum Qualifications

• Experience working on accounting or financial system projects, covering full project lifecycle.
• Hands‑on experience in accounts payable/receivable or similar accounting environments.
• Strong experience gathering and documenting business and functional requirements, drafting user stories with immaculate details.
• Proven ability to work in client‑facing roles within project or implementation teams.
• Solid analytical skills with the ability to validate and reconcile financial data.
• Proficiency in Excel and financial analysis tools.
• Strong analytical background with demonstratable experience in business analysis and exposure to project management principles
• Strong execution focus
• Attention to detail and the ability to produce high quality work is a mandatory requirement
• Exceptional verbal and written communication skills in English
• An organized self-starter who can work proactively and independently
• Able to deliver quality results under strict deadlines and fast paced environment

Preferred Qualifications

• Exposure to one or more ERP platforms: Oracle, SAP, Microsoft Dynamics, Sage, or NetSuite.
• 5 years’ experience in an Accounts Payable/Receivable role within Airline, Rail or large global corporate companies is preferred
• Spanish, French or Portuguese at a Business Level is advantageous to have but not required

Education

• Bachelor’s degree in Accounting & Finance Management, Financial Operations Management or Business Management (preferred not mandatory)
• Industry recognized credentials (CBAP, CCBA, IIBA, PMI-PBA) in the Business Analysis fields are strongly preferred.

Position Type and Expected Hours of Work
This is a full-time position, Monday through Friday, during normal core business hours. Flexibility is required to support global customers, and occasional evening and weekend work may be required as job duties demand.

Supervisory Responsibility
None

Travel Requirements 
Approximately 30-35% of travel is required. There is a need to be present for client kick-offs, status meetings etc., as well as for handovers.

What’s In it for You 

• Join a growing company where core platform integrations are central to delivering impactful client and business outcomes
• Opportunity to build expertise across both operational and financial workflows
• ​​ Health, dental, and vision insurance
• ​ Competitive 401(k) matching
• ​ Paid Time Off 

Compensation
Good faith annual salary range for this position is $100,000​ to $130,000​ CAD and is   commensurate   with experience

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.