Branch Manager
American Iron & Metal
Benefits
- Competitive salary + annual bonus
- Eligible for paid vacation starting on your first day
- Comprehensive group insurance plan
- Telemedicine access (Unlimited access to a doctor 24/7)
- Group RRSP with employer matching contributions
- Friendly and enjoyable work environment
- Exceptional growth and advancement opportunities
- Exclusive employee discounts on parts from any Kenny site
- Company laptop and cell phone provided
Job Description
Reporting to the Regional Director, the Branch Manager in Rouyn-Noranda plays a key role in managing, organizing, and planning the daily activities of work teams to ensure operational efficiency and quality.
The Branch Manager provides support, training, follow-up, and oversight of operations to contribute to the success of the branch and ensure sales targets are achieved. They collaborate with various stakeholders to continuously optimize and improve processes and are responsible for meeting the goals and expectations established by senior management in both production and sales performance.
Responsibilities
- Manage, train, develop, and motivate production and customer service teams, including conducting quarterly performance evaluations for each employee
- Ensure that excellent customer service is consistently provided
- Work closely with various Project Managers (automotive sales, tires and batteries, etc.)
- Actively participate in daily operations, remain involved, and understand employees’ day‑to‑day tasks (hands‑on approach)
- Maintain and oversee inventory control for vehicles, tires, batteries, catalytic converters, etc.
- Purchase and sell used vehicles
- Oversee local marketing activities
Qualifications
- Expérience minimale de 5 années dans le domaine du service à la clientèle
- Expérience minimale de 5 année dans la gestion d’équipe
- Connaissance des pièces automobiles serait considéré comme un atout
Skills
- Leadership
- Service client
- Capacité d’apprentissage
- Bonne gestion du stress
Work Environment
- Work schedule: Monday to Friday and availability required one weekend out of two
- Full‑time, permanent position
AIM and its subsidiaries are equal opportunity employers.
#J-18808-LjbffrVacancy posted 8 days ago
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