Reception and Operations Administrator Role

Support Westland Insurance as a Senior Office Services Administrator in Surrey, BC, and impact our organization beyond the front desk. This position integrates reception coverage with vital operational support. Westland Insurance Group is looking for a seasoned Senior Office Services Administrator to play a key role at our head office. You will need at least five years of experience handling reception and office administration in a busy environment. This role is at the intersection of client service and administrative leadership, ensuring smooth office operations. Key Responsibilities:

• Act as first point of contact for guests and clients
• Provide reception coverage and manage front office tasks
• Coordinate meetings, supplies, and budget oversight
• Assist in onboarding and administrative workflow
• Monitor compliance and support safety initiatives

• Minimum of 5 years in a high-traffic office setting
• Impeccable client service and professional communication
• Familiarity with Microsoft Office and quick learning ability
• Strong organization skills to manage various priorities
• Collaborative and discreet in sensitive matters