Administrative Support V

Are you passionate about improving patient safety and healthcare quality through the effective management of critical safety information? Alberta Health Services is seeking a highly organized and analytical professional to join the Medical Device Safety Program (MDSP) as an Administrative Support V within the Product Quality and Safety team. In this unique role, you will support provincial efforts to manage medical device and product recalls, alerts, advisories, and other safety-related information that impacts patients, healthcare providers, and healthcare operations. You will gather, review, analyze, and manage information from a variety of sources, including Health Canada, manufacturers, distributors, clinical teams, and internal reporting systems, helping ensure timely action and informed decision-making across the healthcare system. As a key member of a specialized provincial team, you will independently manage complex information, maintain critical databases and records, prepare reports and communications, and support quality assurance and continuous improvement initiatives. Your work will contribute directly to patient safety, staff safety, product quality, and regulatory compliance across Alberta's health system. Success in this role requires exceptional attention to detail, strong critical thinking skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. You will collaborate with a wide range of stakeholders and play an important role in supporting a program recognized as one of Canada's leading medical device safety initiatives. If you are motivated by meaningful work that helps protect patients and improve healthcare outcomes, this may be the opportunity for you.

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V

Union: AUPE GSS

Unit and Program: Product Quality & Safety - Medical Device Safety Program

Primary Location: East Lake Centre

Location Details: Eligible to work remotely within Alberta

Multi-Site: Not Applicable

FTE: 0.50

Posting End Date: 26-AUG-2026

Temporary Employee Class: Temp P/T Benefits

Date Available: 08-SEP-2026

Temporary End Date: 01-MAY-2028

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 5

Shift Pattern: Days

Days Off: As Per Rotation

Minimum Salary: $31.09

Maximum Salary: $37.81

Vehicle Requirement: Not Applicable

Required Qualifications

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications

Post-secondary diploma, certificate, or degree in Business Administration, Office Administration, Health Information Management, Supply Chain Management, or a related field. Minimum 5 years' experience in healthcare administration, quality, safety, data management, supply chain, or a related environment. Advanced Microsoft Office skills (Excel, Word, Outlook, Teams, SharePoint). Strong analytical, organizational, communication, and stakeholder collaboration skills. Experience managing large volumes of information with accuracy, meeting deadlines, and using healthcare reporting systems. Resilience and professionalism when reviewing sensitive, complex, or potentially distressing incident and safety reports.

Preferred Qualifications

Experience with medical device recalls, product advisories, patient safety, quality assurance, risk management, or regulatory compliance. Experience with clinical equipment, medical products, procurement, supply chain processes, or Oracle. Experience developing reports, dashboards, and trend analyses. Knowledge of Alberta healthcare and regulatory reporting processes. Continuous improvement and process standardization experience.