Technical Account Manager at Yardstick Technologies (Edmonton)
YARDSTICK TECHNOLOGIES
Enhance client relations as a Technical Account Manager at Yardstick Technologies, focused on fostering professional connections and implementing IT strategies. This role is key in ensuring client satisfaction and success.
Yardstick Technologies is seeking an experienced Technical Account Manager to support its commitment to simplifying IT for small and medium businesses. In this role, you will engage closely with clients, understanding their IT landscape, and leveraging your expertise to deliver tailored solutions. Collaboration with a proactive team will enable you to shape your clients’ IT future effectively.
Key Responsibilities
- Cultivate professional relationships for meaningful client interactions
- Meet performance metrics for daily proactive services
- Maintain a deep understanding of client IT environments
- Develop strategies to minimize reactive service requests
- Document detailed customer technology usage for insights
Requirements
- Over 5 years of IT support experience
- Solid relationship-building skills with various stakeholders
- Expertise in network and server administration
- Proven strategic IT design and deployment experience
- Valid driver’s license with a clean record
Shape the future of technology solutions as part of Yardstick Technologies team.
#J-18808-LjbffrVacancy posted 2 days ago
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