Sales Manager - Insurance

Description

Position at Dynacare

Job Posting: Sales Manager - Insurance

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Sales Manager - Insurance?

The Sales Manager- Insurance acts as 1 of 3 the main points of contact for Carrier Clients assigned Nationally. Cultivates partnerships to maintain and grow and services of existing and prospective clients that meet their needs for today and in the future. Develops sales/customer service opportunities to potential accounts across the country.

Status: Permanent Full Time  

Vacancy Type: Existing  

Work Style: Remote (On the Road - 40% & Working from Home/Office - 60%)     

Location: Greater Toronto Area, Ontario

Internal Posting Deadline: July 8, 2026

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:  

• Service and renew existing client accounts to drive sustainable revenue growth by meeting annual sales KPI’s based on budget
• Negotiate National Carrier pricing and contract terms with the support of the Business Development Director, Dynacare Insurance Solutions
• Oversee issue management and help manage issues as necessary to ensure customer satisfaction/retention
• Demonstrate strong analytical, technological and organizational skills to strategically plan, demonstrate Dynacare’s systems, tools and value-added services for new business and market opportunities
• Participate in commercial planning and budgeting to help set goals and objectives for region
• Work with Business Development Insurance Team and Director, Corporate Relations to identify and implement client-specific opportunities for new revenue
• Work with Marketing team to coordinate marketing program execution
• Analyze performance data and identify/champion opportunities and partner with Operations to resolve issues and improve service delivery
• Track and communicate performance leveraging existing scorecards and performance measures/metrics
• Analyze customer data, behaviors, and market intelligence to identify and address customer retention risks
• Conduct competitor service and market research as required
• Regularly collect valuable information and in turn communicate it to the Senior Management of Dynacare
• Maintain strong relationships with back-office personnel, branch and training managers, industry associations and other stakeholder groups.
• Maintain potential customer database and follow-up files
• Provide proactive customer-oriented services
• Ensure customer satisfaction through 360 feedback meetings quarterly, investigation and follow-up on concerns
• Provide professional support to all external and internal clients in answering inquiries and interpreting
• departmental information

What YOU bring to the role:  

• You consider yourself a change champion and would classify yourself as coachable and collaborative
• Demonstrated history of building excellent working relationships with Financial Advisors and Administrators
• Three to five years of related experience in financial services
• 5-7 year experience in a B2B sales environment
• Insurance/Medical Diagnostic services sales background considered an asset
• Demonstrated analytical skills, able to strategically plan, to investigate new business and market opportunities
• Ability to develop, implement or improve customer relations services
• Ability to self-manage and prioritize work using time management skills and techniques
• Proficiency with MS Office Suite (including Word, Excel, Outlook)
• Undergraduate Degree in Marketing, Sales, Business or a related discipline
• 3 to 5 years of related experience specifically in a sales environment
• Use of a personal car, along with a clean driver’s license is required. Willingness to travel frequently and independently within the region.
• Strong written and verbal communication skills as demonstrated in ability to make persuasive presentations and ability to listen to client needs for solutions.
• Demonstrated success at building relationships, collaborating with a network of internal and external colleagues and subject matter experts
• The ability to have candid and sometimes difficult conversations and negotiations with clients, while still maintaining and fostering a positive relationship on behalf of Dynacare
• Demonstrate gathering business intelligence on new business opportunities
• Demonstrated ability to self-manage, prioritize and collaborate in a team-oriented, high volume, time sensitive environment with changing demands to meet the needs of our customers
• Effective presentation, communication and time management skills.
• Confident and comfortable dealing with existing Clients and prospective clients
• A natural ability to connect with the market through networking and exposure.
• Highly organized, keenly focused with a high work ethic.
• Sales focused and ability to pivot and make recommendations that will benefit each individual client

Working Conditions:

The demands of this function will require travel and will require some overnight travel with stay and hours outside our regular office hours and occasional weekend work with some clients.  

Pay rate: $84,000 to $105,000 annually  

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.  

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.  

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. 

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.