Senior Manager of Service Delivery at PLATO
PQA Testing
Elevate service excellence as a Senior Manager at PLATO's Ottawa office. Lead diverse teams and enhance client collaboration while fostering a positive workplace culture. In this Senior Manager role, you will shape and mentor software delivery teams while overseeing various client projects. Your commitment to inclusivity ensures strong engagement initiatives and employee growth, essential for a vibrant work environment. Collaborating effectively, you will address project challenges while promoting a robust culture. Key Responsibilities:
- Develop and mentor diverse software delivery teams
- Oversee multiple client projects efficiently
- Drive employee engagement for a strong culture
- Manage project issues and delivery risks proactively
- Represent PLATO at industry events and networking opportunities
- 10+ years in IT with software testing experience
- 5+ years in managing teams or projects successfully
- Proven expertise in consulting and delivery practices
- Strong communication and relationship-building skills
- Active involvement in relevant professional networks
Vacancy posted 4 hours ago
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