Leadership Development - Program Manager (Mississauga)

Overview

The Learning Dsgn & Dev Lead Anlst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities

Accountable for aiding in the design and development leading edge learning solutions in line with the L&D strategy Proactively identify, scope and prioritize the L&D opportunities to support business achievement Provides success criteria and total solutions blueprint for each initiative Validates the L&D solutions with the Learning Advisor and the relevant team members Advises on build or buy process for current solutions, including the repurposing of existing tools Maintains the integrity of solutions through continuous review and retirement of products as appropriate In partnership with Group Manager, stay connected to Learning Advisors to diagnose business issue Stays informed on market trends (both learning and financial industry) and employee best in class solutions to provide performance support Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications

6-10 years of experience in Learning and Development Consistently demonstrates clear and concise written and verbal communication skills Proficient in Microsoft Office with an emphasis on MS Excel Self-motivated and detail oriented Education: Bachelors/University degree, Masters degree preferred

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