Marketing Operations Lead

Marketing Operations Manager
Job Type: 3–6-Month Contract
Pay Rate: $65–$80/hr
Location: Hybrid, 2 days onsite (Toronto OR Ottawa)

Your New Company
Our client is a well-established national organization with a strong public-facing mandate and a reputation for excellence, innovation, and community impact. As part of a collaborative and purpose-driven environment, the organization is focused on delivering meaningful programs and services while continually improving operational effectiveness and stakeholder engagement.

Your New Role
Our client is seeking a Marketing Operations Manager to act as the central point of accountability for planning, workflow management, budget oversight, process improvement, and operational excellence within the marketing function; you will lead the development and execution of marketing planning processes, manage departmental budgeting and resource allocation, oversee content planning and scheduling, and establish performance measurement frameworks.

What You Need to Do
-Lead annual and ongoing marketing planning processes and operational workflows.
-Manage marketing budgets, reporting, forecasting, and resource planning.
-Develop and maintain content calendars, timelines, and delivery schedules.
-Establish and monitor KPIs, performance metrics, and operational reporting frameworks.
-Drive continuous improvement initiatives and process optimization across the marketing function.
-Build strong relationships with internal stakeholders and provide strategic operational support.
-Lead change management initiatives that improve efficiency, collaboration, and execution.
-Manage, coach, and develop team members while fostering a culture of accountability and excellence.

What You'll Need to Succeed:
-6+ years of relevant experience, including progressive program or project management responsibilities.
-University degree in Business Administration, Marketing, or a related discipline.
-Proven experience managing mid-to-large scale projects and complex initiatives.
-Strong background in planning, operations, process improvement, or marketing operations.
-Experience managing budgets, reporting, performance metrics, and resource allocation.
-Strong analytical and problem-solving capabilities with the ability to develop practical business solutions.
-Exceptional communication, stakeholder management, influencing, and relationship-building skills.
-Experience leading change management and continuous improvement initiatives is highly desirable.
-Previous people leadership experience is considered a strong asset.

What You'll Get in Return:
You will have the opportunity to work with a talented team of professionals within a reputable company — our client is offering competitive compensation, professional development opportunities, and the chance to make a significant impact on organizational success while contributing to meaningful initiatives that benefit communities across Canada.

What You Need to Do Now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to View email address on hays.ca.

This posting is for an existing vacancy with the organization.
AI may be used to screen, assess or select applicants for the position. We value diversity and are committed to creating an inclusive workplace.

We welcome applications from qualified candidates of all backgrounds and experiences. Accommodations are available upon request throughout the recruitment process.