IT & Security Operations Specialist

About Anvil

Anvil is a trusted partner in the defence industry, delivering cutting-edge solutions that enhance military capabilities and operational effectiveness. We extend our expertise to public safety, law enforcement, and national security organizations, accelerating mission-critical decision-making through analytical tools, automations, and game-changing machine learning capabilities. ANVIL helps organizations discover, manage, enrich, fuse, and exploit the information available to them in support of Information Dominance and Decision Advantage.

Job Type: Full Time (Ottawa / In-Office)

Total Compensation: CAD $90,000 - $104,000 base salary - Placement within range based on experience and qualifications

Vacancy Status: This posting is for an existing vacancy at Anvil. We are actively hiring for this role

The Role

As the Business Technology Specialist, you are the frontline engine for Anvil’s internal technology and corporate security operations. This is a high-impact, hands-on role responsible for ensuring that our staff, systems, and physical offices are secure, functional, and ready for our mission-critical work in the defense and national security sectors.

Reporting directly to the Manager, Business Technology & Facilities, you will own the day-to-day tactical execution of our IT services, endpoint security, and facilities logistics. Your work is the foundation upon which our CPCSC Level 2/3 and Protected B compliance is built. You thrive in a high-growth environment where you can solve technical problems in real-time while maintaining the rigorous documentation standards required for a defense contractor.

This is a full-time position based in Ottawa / In-Office.

What you bring

Security Clearance

• Must be eligible for Government of Canada Secret (Level II) security clearance.

Education & Certifications

• Diploma or degree in Information Technology, Computer Science, or a related field preferred; equivalent professional experience will be considered.
• Security+, ITIL Foundation, Jamf Certified Admin, or Google Workspace Administrator certification is an asset, but not required with sufficient hands-on experience.

Experience

• 2-4 years in IT Support, Systems Administration, or Junior Security Operations, preferably in a regulated industry (SaaS, Defense, Finance, or Government).
• Hands-on experience with Google Workspace Administration, MDM solutions (Jamf/Intune), and basic networking (VPNs, firewalls, Wi-Fi).

Working Style

• Understanding that "if it isn't documented, it didn't happen." You have an eye for detail and follow standard operating procedures (SOPs) precisely. You route exceptions, deviations, and ambiguous situations to your manager rather than improvising.
• You enjoy being the "go-to" person for technical solutions and take pride in keeping the office running smoothly.

Additional Requirements

• Given our 99.9% uptime commitment for internal business systems, occasional after-hours or on-call availability may be required to resolve critical incidents.
• This role involves periodic lifting and moving of IT hardware and peripherals (up to 25 lbs) as part of asset lifecycle management and office setup duties.

What You’ll Do

Technical Operations & Helpdesk

• Identity & Access Management (IAM): Execute the full lifecycle of employee access—provisioning accounts, managing permissions in Google Workspace and internal SaaS tools, and ensuring 100% accurate offboarding. Run periodic access recertification reports and execute the resulting changes; formal recertification sign-off is attested by the Manager, Business Technology & Facilities.
• Endpoint Hardening: Deploy and manage corporate hardware using MDM (Jamf/Intune), ensuring every device meets our strict Protected B encryption and configuration baselines.
• Troubleshooting: Serve as the primary point of contact for employee technical issues, from hardware failures and Wi-Fi connectivity to software access hurdles.
• Systems Maintenance: Perform routine server patching, software updates, and network troubleshooting to ensure 99.9% uptime for internal business systems.

Security Execution & Evidence Collection

• Continuous Monitoring: Conduct daily/weekly log reviews and monitor security alerts to identify, triage, and flag potential corporate security incidents for classification and escalation.
• Compliance Evidence: Actively document every system change and user access update, maintaining a continuous "evidence trail" as required to support Anvil’s ITSP and other required compliance related audits.
• Security Hygiene: Coordinate internal phishing simulations, manage employee security training enrollments, and help cultivate a "security-first" culture.

Hardware Logistics & Facilities Support

• Asset Lifecycle Management: Lead the procurement, inventory tracking, and secure shipping/receiving of all corporate laptops and peripherals for local and remote staff.
• Office Operations: Manage physical access systems (keycards/fobs) for the Carriageway office and coordinate with facilities vendors (HVAC, cleaning, maintenance) to keep the workspace mission-ready.
• Onboarding Execution: Set up physical workstations and conduct technical orientations for all new hires (projected at 10-15+ per month).

Why Join Us?

Our Mission

This is more than just a job; you'll be part of a team of dedicated professionals who share a common goal: to increase the safety and security of western democracies through the effective use of data. Our workplace is not just a job, it's a community of like-minded people working together to make a positive impact on the world we live in.

Compensation & Benefits

• Competitive salaries
• Flexible health benefits package through Equitable
• Industry-leading employer retirement contributions match

Work Environment

• Remote and Hybrid (Ottawa market) work model combining remote flexibility with meaningful in-person collaboration
• Modern office in the historic Carriageway building in beautiful downtown Ottawa
• Access to downtown amenities, transit, and Ottawa's vibrant cultural scene

What You'll Experience

• Work alongside dedicated professionals who value excellence and collaboration
• Contribute to projects with real-world security impact
• Join a culture where your expertise and ideas matter

Application Process

To apply for this role, please submit your CV and cover letter. The application process will likely include:

• A preliminary call with our HR team which will be a chance for you to find out more about Anvil and the role.
• An initial interview to discuss your experience and suitability for the role.
• A technical interview to assess your competencies.

Use of AI in Recruitment: Anvil does not use artificial intelligence to screen, assess, or select applicants for this position. All applications are reviewed by members of our recruitment team. However, we do use AI for scheduling, note taking and other administrative functions.

Anvil is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.