Senior Product Manager In Smb Base Management Toronto
TELUS
Job Overview
Lead product innovation in the Small-Medium Business segment at TELUS as a Senior Product Manager. Focus on enhancing customer retention through strategic cross-sell initiatives. In this agile role within the SMB Base Management team, you will design programs that drive retention and product intensification.
Key Responsibilities
- Collaborate with sales to implement cross-sell strategies
- Use data insights to shape retention and loyalty initiatives
- Present program results and strategic insights to leadership
- Execute initiatives with a focus on conversion improvement
- Collaborate on tactics to enhance customer service
Requirements
- At least 5 years’ experience in product management
- Robust analytical and data-driven decision-making skills
- Skilled in managing stakeholder communications and relationships
- Comfortable navigating ambiguity in project management
- Results-driven focus on improving customer lifecycle outcomes
Bring your product management expertise and strategic vision to TELUS’s SMB team, shaping their growth trajectory.
#J-18808-LjbffrVacancy posted 3 hours ago
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