Senior Product Manager, Payments, Identity or Integrity (Toronto)

At Lyft, our purpose is to serve and connect.

We aim to achieve this by cultivating a work setting where all team members belong and have the opportunity to thrive.

We're looking for a Senior Product Manager to join our Payments, Identity & Integrity Platform product organization. This is a generalist senior platform PM role where the successful candidate may own product areas in Payments, Identity, or Integrity, depending on team need and candidate strength.

We are especially excited about candidates with deep experience in fraud prevention, Identity, or authentication flows, as these skills map directly to several high-impact initiatives within the team.

Responsibilities

• Partner with research, support, and operations to deeply understand rider/driver pain points.
• Use quantitative insights (experiments, dashboards) and qualitative learnings to refine user experience and system performance.
• Champion user trust, clarity, and transparency in all product surfaces.
• Develop the long‑term vision and multi‑year roadmap for one or more platform domains (Payments, Identity, Integrity).
• Translate company‑wide initiatives (e.g., new markets, autonomous vehicles, international expansion, loyalty programs) into platform requirements and scalable system capabilities.
• Write clear, complete, execution‑ready product requirements with defined scope, metrics, and edge cases.
• Partner with engineering to make smart trade‑offs, design for scale and resilience, and reduce system complexity where possible.
• Align stakeholders across Engineering, DS/ML, Design, Operations, Policy, Legal, Finance, Customer Care, and Fraud.
• Facilitate clear decision‑making, elevate risks early, and ensure organizational clarity across multiple workstreams.
• Own end‑to‑end product delivery from opportunity identification through development, launch, growth, and maintenance, ensuring seamless integration with existing Lyft platform capabilities.
• Build reusable, extensible capabilities that power multiple product surfaces and future use cases.
• Define and monitor KPIs for fraud prevention, payment success, cost‑of‑pay optimization, identity verification speed/accuracy, and trust‑related metrics.

Experience

• 5+ years of product management experience, preferably in payments, fintech, or transactional consumer products.
• Proven experience building and launching zero‑to‑one products from identifying customer needs to driving go‑to‑market and scaling.
• Technical fluency and comfort discussing APIs, data flows, and edge cases with engineers.
• Experience shipping products used at scale ideally in complex or regulated domains like payments.
• Excellent written and verbal communication skills, with an ability to bring people along and drive clarity.

Benefits

• Extended health and dental coverage options, along with life insurance and disability benefits.
• Mental health benefits.
• Family building benefits.
• Child care and pet benefits.
• Access to a Lyft‑funded Health Care Savings Account and RRSP plan to help save for your future.
• Pay‑stabilized flexible paid time off policy for salaried team members, with manager approval for extended leave.
• Hourly team members receive 15days paid time off, with an additional day for each year of service.
• New parents receive 18weeks of paid time off as a top‑up to provincial programs.
• Subsidized commuter benefits.

This role will be in‑office on a hybrid schedule. Team members will be expected to work in the office at least 3 days per week (including Mondays, Wednesdays, and Thursdays). Hybrid roles also have the flexibility to work from anywhere for up to 4weeks per year.

The expected base pay range for this position in the Toronto area is CAD$136,000 – CAD$170,000, not inclusive of potential equity offering, bonus, or benefits. Salary ranges depend on qualifications, experience, and geographic location.

Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or company policy.

Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.

Please contact your recruiter if you wish to make such a request.