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Dental Clinic Receptionist

$21 - $25 per hour
Part-time

Denwest Dental Clinic

Job Responsibility:

Denwest Dental Clinic is looking for an experienced Dental Receptionist (at least one year of Canadian experience). The right candidate who shows incredible pride in their work and has a solid understanding of patient-centered care, is most welcome to join our team.

Primary Responsibilities

  • Greet people, help them in their admission, and direct them to operation room
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
  • Performs various clerical tasks which include but are not limited to typing, filing, maintaining service logs, and data entry
  • Receive and issue payments from insurance and patient and issue receipts to customers.
  • Schedule and confirm appointments
  • Process insurance information required for each patient
  • Answer telephone and relay telephone calls and messages
  • Follow up call/email/text with patients
  • Maintains the housekeeping of the reception area, providing maintenance issues are reported immediately.
  • Has worked with dental software like Tracker
  • Knowing another language is an asset

Skills

  • Have at least one year of experience
  • Excellent telephone etiquette
  • Proficiency with Microsoft Office
  • Knowledge and experience of basic accounting
  • Excellent interpersonal, communication (verbal & written English) and customer service skills
  • Detail-oriented and excellent organizational and multi-tasking skills
  • Ability to work efficiently and effectively under pressure with simultaneous deadlines

Education

  • Dental office related Diploma or Certificated

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Reliability
  • Organized
  • Love to learn

Job Type: Part-time

Pay: $21.00-$25.00 per hour

Benefits:

  • Dental care

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

  • Dental receptionist: 1 year (preferred)

Work Location: In person

Vacancy posted 1 day ago
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