Recruitment and Admissions Officer (Hybrid)

Job Responsibility:

Schedule

Monday - Friday, 8:30am - 4:30pm (Hybrid)

Education Level

Bachelor's degree in a relevant field.

Career Level

Requires a minimum of 3 years of relevant experience.

Contract Duration

Approximately 8 months

UNIT/PROJECT DESCRIPTION:

DeGroote's Student Experience team supports all students at the DeGroote School of Business - MBA, BCom, specialized graduate programs and PhD students. As an integrated team, we champion new ideas, collaborate across boundaries and learn continually to deliver a consistent and inspiring student experience. Our school's culture is captured by three values: Generosity, Innovation and Collaboration.

The Recruitment and Admissions Officer works within the MBA Recruitment and Admissions team to support a strategic recruitment and admissions process, ensuring DeGroote achieves its targets and attracts the highest quality of student. The role is integral to shaping and promoting the DeGroote brand to a national audience.

This position will be based out of the Ron Joyce Centre in Burlington and will be in a hybrid format (working 3 days in the office and 2 days from home).

JOB SUMMARY:

Responsible for attracting applicants to the University through a variety of centralized recruitment efforts, programs, and initiatives and for ensuring University enrolment targets are met by applying established admissions criteria to select qualified students from a diverse pool of secondary and post-secondary applicants. Delivers information to students at events as a means to promote the various faculties and specific programs within the University. Evaluate and assess applicant files and independently make admission decisions for undergraduate, domestic, and international students. Provide information and assistance to departments.

PURPOSE AND KEY FUNCTIONS:

• Make independent admission decisions to admit or refuse applicants to University programs based on established prerequisites, University guidelines, and enrolment numbers.
• Recommend students who do not meet established prerequisites to Faculty Admissions Reviewing Committees and provide sufficient evidence of credentials to warrant a consideration for acceptance.
• Administer program enrolment from application to admission by monitoring and organizing applications, reviewing transcripts, and ranking applicants.
• Review and evaluate applications to ensure academic requirements and pre-requisites have been met.
• Partner with other departments in the University to finalize enrolments.
• Develop and deliver presentations to potential applicants, families, and guidance counsellors.
• Document and provide feedback to senior staff regarding the target audience's perception of the University.
• Meet with and respond to inquiries from prospective students.
• Attend and represent the University at recruitment events.
• Remain current with frequent changes in all academic areas, programs, admission policies and procedures, electronic media and social networking.
• Research, review, and analyze admissions criteria from national and international institutions.
• Recommend changes to University admission policies and procedures that will assist the University to remain competitive with national and international educational institutions.
• Inform prospective students and applicants of the application process, procedures, academic and program requirements, program suitability, and potential eligibility for admission.
• Meet with applicants to determine their academic interests and requests including asking questions about their previous educational background, academic strengths, and long-term goals.
• Provide information, answer questions, and discuss academic interests with applicants.
• Deal with applicants who are not qualified for admission and explain the application process and offer viable alternatives without discouraging the applicant from attending university.
• Provide advice to applicants regarding their program suitability, other educational options, and employment options related to program selection.
• Ensure accuracy and uniformity of materials sent to applicants throughout the admission cycle by monitoring information including email communications
• Review documents for forged transcripts and falsified reference letters and maintain a list of fraudulent applications.
• Document fraudulent applications, prepare and maintain a log of activity leading to charges of academic dishonesty.
• Analyze error reports and establish procedures to correct errors.
• Plan and coordinate large scale admissions applicant correspondence and the review and assessment of applicant files.
• Conduct analyses of post-secondary institutions through internet research, telephone, and email surveys with colleagues as a means to compare admission requirements and procedures ensuring best practices are known and implemented across all institutions.
• Write responses to prospective students regarding their applications which consists of offer letters to successful applicants and refusal letters to individuals who do not meet admissions requirements.
• Gather and compile information required to maintain manuals and procedure documents.
• Calculate domestic and international student grade point averages.
• Exchange information with internal and external admissions staff to discuss and share information on various procedures, policies, and issues that are being addressed at other institutions.
• Utilize and modify existing database queries to determine if files are complete and ready for review.
• Assist applicants with the completion of electronic and hard copy application forms.
• Update, verify, process, and input new student and applicant information as required.
• Serve as an effective liaison between departments, educational institutions, alumni, and external contacts.
• Update and maintain content on the department website.

SUPERVISION:

Ensures adherence to quality standards and procedures for short-term staff.

ASSETS:

This role will influence and execute an annual recruiting and admissions strategy to achieve program enrollment targets. The successful candidate will be a strategic planner who demonstrates a strong knowledge of university recruitment and admissions and the Graduate marketplace.

The following assets are integral to success:

• Proven public speaking, persuasive presentation and facilitation skills including experience in delivering presentations to diverse audiences.
• Exceptional technical skills, including experience managing a CRM tool, using Microsoft Word, PowerPoint and advanced Excel, and the ability to analyze and summarize complex data sets to make data-driven recommendations.
• Knowledge of SLATE would be an asset
• Proven experience in business marketing, sales and relationship management.
• Demonstrated skills in student coaching and ability to deliver feedback and/or difficult messages.
• Ability to adapt and be responsive to changes in an evolving domestic market.
• Ability to multi-task in a fast-paced environment, effectively prioritize activities and demonstrate a high degree of maturity and professionalism.
• Strong attention to detail and accuracy and ability to review and synthesize information
• Experience in managing web and social media tools is an asset
• The successful candidate must maintain student confidentiality at all times and exercise discretion and diplomacy when working with faculty, staff and students.

The incumbent will be a dynamic self-starter, who can work independently as well as lead projects with multiple stakeholders.

ADDITIONAL INFORMATION:

The position requires occasional domestic travel and travel may include areas not serviced by public transit. As a result, access to reliable transportation is required.

Recruitment and Admissions activities often happen outside of normal working hours and on weekends (for recruitment fairs). As such, this position is covered by the Letter of Understanding regarding Work Arrangements for Certain Positions.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at View phone number on ca.edajobs.com-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.