Office/AR Assistant

The Position

We are currently looking for an individual to take on our office administration and accounts receivables! Do you enjoy working with friendly co-workers, learning new technology, have excellent organizational and time management skills, and are interested in joining a company that helps employees become the best versions of themselves? If so, Dicam Landscaping is the place where you want to be!

The successful applicant will oversee accounts receivables, office management, and will champion our administration through LMN, our Landscape Management System, by thoroughly understanding the functions and uses for this technology and help bring it to the next level as our company grows! This is a part-time position, working 3-4 days per week during the regular season, with additional hours required during our peak seasons, typically at the start of spring and winter.

About Dicam Landscaping

Dicam is a progressive, growing company that has been in business for more than 40 years. We are made up of a group of dedicated professionals who take pride in offering excellent landscaping and snow removal services in the Hamilton and surrounding areas. We are focused on investing in our employees, providing a good wage and providing excellent customer service. Our office staff have grown in their careers throughout their time at Dicam and enjoy a fun and positive working environment, supportive management, and have a great work-life balance!

Our company values are:

SMILE - We have confidence in our team and in our services. We enjoy our work and are satisfied with a job well done.

SPEAK - We are open, clear, and proactive in our communication with team members, clients, and management.

SERVE - We do our best to meet and surpass expectations.

Why Dicam?

• Compensation + Benefits Based on Experience


• Great Community of Coworkers


• Monthly Employee Events


• Training and Career Development Opportunities


• Rated 4.6/5 on Indeed, Our Team Loves Where They Work!

Want to see for yourself what Dicam is like? Follow us on Instagram @dicamlandscaping!

Our Expectations:

• Invoice clients as required, either on a monthly basis or by project


• Process incoming payments from clients


• Enter payments (cheques, credit cards, and EFTs) into QuickBooks Online and track on spreadsheet


• Maintain accurate customer information in QuickBooks online


• Do collections on overdue accounts


• Answer general inquiries for customers via phone or email in a professional and courteous manner and escalate issues to the appropriate manager


• Maintain spreadsheets and reports with information for lawn maintenance, lawn care, and snow clients


• Review and send out seasonal renewal contracts as required


• Create work orders and site maps as requested in LMN estimates


• Activate and deactivate jobs and contracts (lawn maintenance, lawn care, snow) in LMN


• Continuously develop knowledge in LMN and help the company use the technology more efficiently

Job Requirements:

• High School Diploma


• Post-Secondary education in Business Administration or Accounting


• 3+ years’ experience in accounts receivable


• 3+ years’ experience using QuickBooks Online in a similar role


• Experience in LMN or another business management system preferred


• Advanced Excel skills to develop and maintain spreadsheets


• Excellent written and oral communication skills


• Strong customer service skills and is comfortable with making phone calls


• Good initiative


• Exceptional organizational and attention to detail skills


• Reliable and accountable


• Skilled in multitasking and prioritizing tasks


• Capable of working well under pressure and with minimal oversight

Please note that this is an in-office position. This position is for an existing vacancy.

We’d love to learn more about you beyond your resume. Please include a cover letter sharing a bit about yourself, your experience, what excites you about this opportunity, and your go-to coffee or tea order! (We drink a lot of coffee in this office!)

We thank all applicants and we will contact candidates that best fit the role and responsibilities. If you require any accommodation, please let us know so we can accommodate your needs.