Experienced Resident Coordinator at Parkland

Become a Resident Experience Coordinator at Parkland on Eglinton West in Etobicoke, Ontario, enhancing resident satisfaction through quality service and effective operations. Lead initiatives that promote safety and wellness within the community. As a Resident Experience Coordinator, you will play a crucial role in ensuring that residents receive exceptional care and support. You’ll focus on maintaining service standards, utilizing resident feedback for continuous improvement, and overseeing the orientation process. Additionally, you will guide the housekeeping team in nurturing a culture of safety and well-being. Key Responsibilities:

• Ensure high standards of resident satisfaction and service
• Uphold and evaluate compliance with brand standards
• Integrate resident feedback into operational practices
• Lead orientation for new residents at the facility
• Champion safety and wellness initiatives among the team

• Degree in Business Administration or equivalent experience
• 1–2 years in hospitality or seniors living administrative roles
• Prior experience with seniors in care environments
• Certification in Alzheimer’s care is beneficial
• Passionate about enhancing residents’ quality of life