Account Representative Customer Service

Reporting to the Sales Manager, the account coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization in order to increase collaboration and improve efficiency.

Actively work with account managers to develop new business and create growth with Univar’s current customer base

• Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
• Support the account managers with daily requests pertaining to sample requests, pricing supports, ROGAs, non-conformances, and other
• Assist the account managers with the customers’ Annual Reviews
• Work with internal staff to ensure Univar delivers exceptional customer service
• Provide the Purchasing team with customer specific forecasts as needed
• Update quotes to deliver pricing information to customers
• Work with the Technical Services team to prepare Sample requests
• Liaise with Product Management to share information with customers
• College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service is required
• Must be proficient in Microsoft Office Suite (specifically Excel, Outlook, Word, and PowerPoint)
• He or she must be a motivated, customer-focused team player with a strong ability to interact confidently with internal and external stakeholders.
• Must work well under pressure and be able to prioritize and multitask the position involves dealing with colleagues, customers and suppliers

Competitive Earnings Package: base and performance incentive plan

• Generous retirement contributions
• Excellent benefits including medical, dental, eyecare and more!
• Training and education reimbursement programs
• …The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing .

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at View email address on careers.univarsolutions.com .

All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening.