Logistics Dispatch Administrator

Job Responsibility:

We are looking for a motivated Full-time, Logistics Dispatch Administrator to work out of our Calgary, AB branch that strives for high levels of customer service, teamwork, and efficiencies. We are looking for ambitious and hardworking professionals. We take pride in our fill rates, accuracy, and safety records. Accuracy and efficiency are essential to our mutual success.

The Logistics Dispatch Administrator will be responsible for dispatching, general office procedures, customer service, invoices, and data entry. The position will involve mainly dispatching and data entry. The candidate must have excellent communication skills; be self-motivated, a team player, able to multi-task, reliable, dependable, and flexible with a good work ethic.

Come join our team!

Requirements:

• Minimum 2 years FTL/LTL dispatch experience is required
• Minimum 2 years LTL/FTL dock supervisory experience an asset
• Minimum 2 years export/import experience is required
• Familiar with the use of TMS (Transportation Management System) is required
• High School Completion or equivalent
• Exceptional time management and organizational skills
• Ability to handle difficult situations calmly, especially during customer complaint
• Proficient in working with Excel, Outlook, Microsoft etc.
• Minimum 2 years of customer service-related experience
• Safety footwear (toe protection) - Not required, but good to have

Schedule:

• Sunday to Thursday 11:00 am - 7:30 pm
• Flexibility with after hour calls

Role: Logistics Dispatch Administrator, Duties & Responsibilities:

• Will train all aspects of the Wallace & Carey processes
• Updating and maintaining our electronic dispatch board
• Schedule deliveries and pickups
• Ensure driver compliance with E-Logs and transportation regulations and laws
• Monitoring truck and trailer repairs and ensuring regular maintenance
• Organizing paperwork for outbound and inbound loads
• Prepare and manage shipping documentation (POD's), including bills of lading, customs paperwork, and import/export documentation
• Ensure compliance with local, national, and international regulations governing transportation and logistics.
• Communicating with customers, shippers, drivers, and other branches
• Following up to ensure timely completion of tasks with Logistic teammate

Entitlements:

• Competitive Wages
• Company PAID Benefits
• Year-Round Employment
• Team-oriented environment
• Growth opportunities
• Ongoing training
• Open door to provide ideas to improve efficiencies and performance

Core Competencies

• Ability to problem solve when faced with difficult situations in a timely manner
• Leadership
• Planning and Organizing
• Cleanliness
• Communication
• Strategic thinking
• Teamwork
• Time Management

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Every Weekend
• Weekends as needed

Experience:

• dispatching: 2 years (required)

Work Location: In person