Director, Digital Servicing & Channel Optimization
Sun Life Financial
Sun Life Financial is seeking a Director of Digital Servicing to drive strategy and execution of digital self-service and channel shift initiatives. You will work with senior leaders and cross-functional teams to enhance self-service and reduce calls, while delivering measurable ROI.
You will guide digital roadmaps, establish success metrics, and lead a high-performing team in a regulated financial services environment, with regional flexibility and a focus on customer experience.
#J-18808-LjbffrVacancy posted 3 days ago
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