Administrative Assistant II

Studying abroad is an incredible — and sometimes daunting — experience. SAIT’s International Centre is focused on attracting international students to study at SAIT, assisting with their transition to the institute and life in Canada and supporting them while they study here. If you have a passion for guiding students to new opportunities, and have experience supporting and mentoring international, we want to meet you. 

The Opportunity

This position supports the International Centre (IC) at SAIT, reporting to the Team Lead, Administrative Operations. The focus is on delivering administrative support that enhances operational excellence within international student services, ensuring systems and services meet or exceed those of competitor institutions.

The Role

• Student Services
• First point of contact in the IC – front desk for staff, students, and visitors
• Respond to inquiries from current and potential students in person, by email, phone and Freshdesk and triage responsibility to the appropriate international staff when required 
• Financial Administration
• Add and/or update agent information and commission payments in Maximizer.
• Process invoices, requisitions, agent commission payments, credit card reconciliations
• Gather and maintain up-to-date student records and provide a list of eligible commissions to ARC for processing.
• Manage and reconcile IC invoices and expenses, including yearly memberships and travel-related expenses.
• Compile up-to-date information/data to update the agent webpage as required.
• Track and update agent student applications in Maximizer to ensure high conversion rates.
• Administrative Support & Coordination
• Coordinate onboarding for new employees
• Support all IC Centre members with various tasks, including printing & photocopying.
• Order supplies and equipment for the IC
• Ensure the kitchen is tidy, stocked with supplies, and water ordered 
• Manage printer maintenance and availability of printing supplies.
• Receive and manage incoming and outgoing mail and deliveries.
• Other duties, as assigned by the Team Lead, Administrative Operations
• Calendar scheduling as assigned by the Team Lead Admin Operations
• Assist other IC staff with a variety of tasks.

Qualifications

• Bachelor's degree in Business Administration, International Relations or similar
• 2-3 years full-time working experience in an administrative role in a Canadian post-secondary institution or similar, preferably engaging the International Learners/clientele

Job Classification: Administrative Assistant II

Hours per week: 40hrs

Salary Range: $50,523.20 - $55,952

Posting End Date: June 25th, 2025

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers , we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT .

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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