UNIQLO Fairview Mall Hiring Loss Prevention Associate

We are hiring a full‑time Loss Prevention Associate for our Uniqlo store at Fairview Mall.

Position Overview

• Implementation and execution of all Loss Prevention initiatives and policies within the assigned location in partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and employees.
• Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
• Detect and identify shoplifters and safely apprehend subjects or recover merchandise in accordance with Federal and Provincial laws, as well as company and department policy.
• Assist the Area Loss Prevention Manager with detection and investigation of internal theft and policy violation incidents on an ongoing basis.
• Track internal investigations and external theft incidents within the department’s case management system in a timely manner.
• Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management, following up throughout the inventory cycle to ensure compliance and report progress to the Store Manager, Area Loss Prevention Manager, and others as directed.
• Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception‑based reporting systems to identify and act on loss and safety issues within the assigned location.
• Utilize the store RFID Inventory system and provide ongoing training to store team members.
• Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team.
• Provide direct support to assigned locations for financial inventory and RFID‑based cycle counts as directed.
• Regularly communicate with other LP team members and support cross‑communication between store team members and other departments to identify common issues.
• Other duties as assigned.

What You Bring

• Minimum of 2 years of related experience in Loss Prevention or Asset Protection in a multi‑unit capacity.
• Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention.
• Being provincially licensed is also a requirement for this role.
• Demonstrated experience in internal investigation, including use of exception reporting systems and managing external apprehension programs.
• Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters.
• Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
• Knowledge of inventory management systems and inventory accuracy principles, including familiarity with RFID technology.
• Excellent customer service and communication skills (both written and verbal).
• Strong attention to detail.
• Effective time management skills.
• Problem‑solver and results‑oriented.
• Ability to work in a fast‑paced environment under pressure.
• Works well with teams and autonomously.
• Knowledge and familiarity with using MS Office and G‑suite.
• Ability to work a flexible schedule based on department and company needs.
• Must be able to stand/walk for entire shift and occasionally lift up to 50 pounds.
• Regular travel within assigned location(s) is required; other occasional travel may be necessary as per the needs of the business.

What We Offer

• Employee Discount at all Uniqlo Canada retail locations.
• Comprehensive benefits package (Medical & Dental).
• Career Advancement opportunities and salary increases for committed individuals who consistently generate results.
• Competitive compensation range of $22.00 - $26.00 per hour commensurate with experience.

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates persons with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.