Business Solutions Analyst

Job Responsibility: Current ENMAX employees are encouraged to apply through their internal Workday access. Posted: May 22, 2025 Closing Date: May 29, 2025 Position Type: Temporary (6 months) Union: CUPE ENMAX Values - Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation PEOPLE. That's the power behind ENMAX Corporation. As one of Alberta's leading energy and utility providers, our employees are the strength and knowledge that continue to drive our success. At the ENMAX group of companies, we look for energy solutions for today, while knowing we have the power to provide for a better tomorrow. As a Business Solutions Analyst, you will support the Customer Experience and Mass Market Project Delivery Team. A key focus of this role will be on analysis, solutions identification, documentation, and project execution of our technology roadmap implementation. Major Responsibilities:

• Consult with stakeholders and process owners to identify and document solution requirements and user stories from different stakeholder perspectives.
• Liaise with diverse and cross-functional teams to understand business problems and provide recommendations in conjunction with support from Enterprise Architecture and IT technology partners.
• Perform feasibility studies on solution options to support project success.
• Identify and assess risk associated with projects and solutions, assess probability, perform impact analysis, and develop detailed risk mitigation strategies.
• Work with subject matter experts to identify and create current-mode of operation and future-mode of operation process maps.
• Review design and technical documents to ensure that business and functional requirements are met,
• Synthesize detailed concepts and present concise information to stakeholders through presentation and documentation, to facilitate decision making.
• Support project success through financial and schedule analysis, identifying variance, explanation, and mitigation strategies.
• Assist with the project induction process by preparing required document

Qualifications & Experience:

• Degree in Economics, Business Administration, Sciences, or related field
• 4+ years of related experience with a strong background in project analysis and/or project management
• Experience in project delivery, analysis, or operations leadership, in a customer focused technology delivery capacity
• Knowledge of Project Management standards and procedures is an asset
• Excellent understanding of customer service operations, with emphasis on technologies and practices

Competencies:

• Expert in conceptualizing and prioritizing work, operational initiatives, controls, and resources in a timely manner
• Ability to develop highly collaborative and influential relationships with all levels of management and across departments/organizations
• Highly organized with the ability to deliver results with minimal supervision under demanding and changing deadlines
• Excellent oral communications skills combined with excellent documentation and business writing abilities
• When required, able to work outside regular office hours to support work demand

Did we mention the ENMAX Advantage? We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employees needs, onsite child care centre (upon availability, offered from our ENMAX Place location 141 - 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you. Salary: Financial/Business Analyst Level C (Current CUPE 2022 rates) $99,626.44 - $105,855.57- $112,084.70 - $118,313.83 - $124,542.96 ENMAX Values - Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation Location: This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesday, Wednesday, and Thursday. Note:

• If we can provide accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.
• Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.
• Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut'ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration. Please visit our careers page to learn more about other opportunities at ENMAX Corporation. #LI-POST

About ENMAX

For over 100 years, ENMAX Corporation, through its subsidiaries and predecessors, has provided Albertans with safe and reliable electricity to power the success of our province. We are warming homes, supplying worksites, driving businesses and powering communities. We are committed to being “on” for our customers. Our goal is to provide forward-thinking and customer-centric energy solutions that not only work for today, but also provide for a better tomorrow. The ENMAX Group of Companies is a diverse organization that understands what it means to buy and make electricity, to move it across our network of wires to homes and businesses, and to market and sell electricity to our customers in a way that works for them.