IT Infrastructure Analyst

Job Responsibility:

Are you a skilled Information Technology (IT) professional whose expertise focuses on computer systems and infrastructure? Do you want to contribute to the overall success of an organization's IT department? The Mustard Seed Society is seeking a talented IT Infrastructure Analyst to join our team.

Reporting to the Director, Information Technology, the IT Infrastructure Analyst is responsible for analyzing, designing, implementing, and maintaining the computer systems and infrastructure that support The Mustard Seed's (TMS) operations. This includes the hardware, software, system architecture, troubleshooting and resolving technical issues, ensuring systems are secure and reliable, and networking technologies that make up The Mustard Seed's IT infrastructure.

Employment Type: Full Time Schedule: Monday to Friday, 8:00 AM to 4:00 PM Reporting to: Director, Information Technology City: Calgary Number of Positions to Fill: 1 RFR #: 362

DUTIES AND RESPONSIBILITIES:

• Perform infrastructure analysis to identify areas for improvement, document and implement solutions to enhance the performance and stability of our IT systems and support TMS' strategic initiatives.
• Administer and maintain servers, network devices, and other IT systems to ensure high availability and reliability.
• Ensure new technologies or processes have appropriate documentation, support and training plans for successful deployment to the business.
• Proactively evaluate new technologies and participate in decision making regarding solving future technical issues and long-term technical direction.
• Provide Cloud application integration expertise and support for cloud-based platforms such as Salesforce, Office 365, and SharePoint
• Development of custom web forms and integrating them with various applications using API functions, including payment processors.
• Configure, upgrade and maintain Windows Server hardware, operating systems, and related services including Active Directory.
• Migrate servers to Azure environment.
• Monitor server performance, optimize server resources through performance tuning and hardware upgrades, and perform system health checks, addressing any issues in consultation with users.
• Maintain security, backup, and disaster recovery processes, including data backups and recovery operations.
• Provide strategic planning for the Windows infrastructure and monitor server resource availability.
• Abide by all Health and Safety protocols and procedures and attend any mandatory training courses.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Experience in system administration and infrastructure, including knowledge of Windows and/or Linux servers, virtualization technologies, and networking.
• Experience in software development, including proficiency in programming languages such as Java, Python, or C#.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience with database administration and SQL.
• Knowledge of security best practices and experience implementing security measures.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.
• Ability to work in a team environment and lead projects.
• A passion for staying up-to-date with the latest technology trends and best practices.

WORKING CONDITIONS

• Moderate to extreme mental effort required to successfully accomplish the essential job functions such as providing information, resolving discrepancies, responding to highly intense situations etc.
• Moderate physical effort is required to successfully accomplish the essential job functions, such as keyboarding to word process documents, data entry.
• Ability to work on multiple projects concurrently and juggle multiple priorities.
• The ability to work outside regular business hours, including weekends.
• The ability to occasionally lift up-to 50lbs.
• Prolong periods of sitting in front of computer monitors

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

This position requires the use of a company vehicle. Candidate must have and maintain valid driver's licence and will need to consent to a driver's abstract request.

COMPENSATION & BENEFITS

• The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit our careers page to see more job opportunities.