Senior Vice President - Field Sales Regional Manager

The Field Sales Regional Manager is a senior management level position responsible for providing full leadership and direction to a team of employees in an effort to execute against key portfolio strategies in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to drive management teams to meet sales targets.

Responsibilities

• Manage a staff of Regional Managers overseeing Sales Representatives team including developing goals and responsibilities, assisting Regional Managers in monitoring results, and assessing the effectiveness of Sales Representatives and Regional Managers in the field.
• Develop product‑level strategies for Partner consumer and commercial products to ensure delivery of financial plan.
• Lead internal cross‑functional teams, partnering to execute against key portfolio strategies.
• Manage credit goals at regional and district level and communicate results and best practices.
• Partner with Regional Partner management to develop and execute tactics that support Partner and regional credit goals, such as sales, new accounts, associate development, and implementing store coverage strategy to meet Partner guidelines.
• Engage in hiring activity for senior‑level roles in the sales organization and make decisions about salary adjustments and promotions for other staff.
• Manage field execution of credit initiative and achievement of established goals, ensuring Sales Representatives receive proper training, coaching, and career development.
• Collect and present market intelligence around best practices, customer feedback, and market competition in assigned region, facilitating business development opportunities within the region.
• Develop and manage cost‑center budgets and expenses.
• Develop and maintain relationships with partner associates and customers and ensure timely reply and resolution to escalated credit issues and concerns.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 10+ years of relevant experience.
• Previous experience managing a Field Sales team or organization required.
• Experience within the sales/credit field required.
• Demonstrated leadership and project management skills.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Demonstrated employee development and mentoring skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Ability to work with various levels of management.
• Ability to travel 25-50% of the time.

Education

• Bachelor’s degree, university degree, or equivalent experience.
• Master’s degree preferred.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.