Key Holder (with QCW certification)

Job Responsibility:

Key Holder (Must have Qualified Cannabis Worker Certification)

Do you have your QCW (Qualified Cannabis Worker) Come join our team full-time at the Township (Legacy) location!

It's your story. It's our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

Looking for a Key Holder to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.

The Challenge

In the role of Key holder , you are responsible to assist store management in reaching all store objectives. To ensure the retail store maximizes its sales revenue through excellent customer service, store maintenance, merchandising and handling product shipments.

The Responsibilities

· Assists customers in the selection of merchandise, while providing information about the product, materials, technology, and functionality.

· Ensures Spiritleaf's customer service standards are upheld by listening to customer's wants and needs and providing product information when required.

· Maintains store appearance; assists in processing and replenishing merchandise and assist with customer service inquiries.

· Help to support and create a team environment by respecting co-workers.

· Maintain superior levels of merchandising in the store, ensuring that product displays are attractive, space efficient, and secure.

· Assist the management team in the training and supervising of employees.

· Accurately complete bank deposits and maintain balancing information file.

· Comply with retail policies regarding inventory control, sales procedures, etc.

· Perform daily maintenance of the store and store fixtures to ensure neatness is upheld.

· Enforce existing store standards in the absence of store manager or assistant manager.

· Ensure building security is upheld by proper use of alarm systems and store security devices.

· Ensure that store is opened and closed in accordance with hours of business.

PRODUCT KNOWLEDGE

· Is knowledgeable of trends and supports brand messaging

· Gains understanding of how merchant skills impact business and the customer experience

· Supports new hires through mentorship

· Is self-aware and focused on self-development

Collaborates with the team during morning and closing meeting

LEADERSHIP

· Possesses strong written and verbal communication skills, strong assessment and decision-making skills

· Provides insight in relationship to the customer experience to the leadership team

· Participates in ongoing staff education and through sharing of product knowledge

What You Bring

· Cannabis knowledge and industry background

· A strong sense of personal integrity

· Excellent listening and communication skills

· Demonstrates extraordinary customer service

· Takes ownership of individual awareness of product knowledge

QUALIFICATIONS

· At least 2 years' experience in a retail environment

· A passion for our product and changing the way the world sees cannabis

· You must be at least the minimum required legal age in your Alberta, and be able to pass a police background check

· You must be a Qualified Cannabis Worker in addition to completing your Alberta's SellSafe and be able to provide a copy of the certificate

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 24 - 30 per week

Benefits:

• Store discount

Schedule:

• Evening shift
• Every Weekend
• Holidays

Application question(s):

• Please provide your Qualified Cannabis Worker number.

Work Location: In person