Key Account Manager Customer Service / Sales (f/m/d)

As part of the Key Account team, the position will be responsible for managing key forestry and terminal customers throughout Western Canada. This role serves as a primary point of contact for forestry and North Vancouver terminal customers, building strong relationships, understanding business needs, and ensuring a high level of service and account satisfaction. The successful candidate will work closely with corporate contacts to coordinate field account activity, price management, RFP submissions and conduct regular business reviews. Collaboration is a key component in this role, as you will interact with internal commercial leadership, account managers and cross-functional teams. This position requires strong organizational skills, and a proactive and eager approach to managing relationships and opportunities.

Manage and grow a portfolio of corporate accounts, while building strategic relationships with key decision makers within customer organizations.
Proactively plan customer visits at the corporate and field level throughout Western Canada.
Arrange frequent joint calls with internal Account Managers and Sales Leadership
Lead regular business reviews, performance updates, and RFP submissions to drive account alignment and long-term value
Coordinate internally with sales, supply chain, and customer service teams to ensure seamless execution and on-time delivery
Co-ordinate with district teams and various department to ensure availability of product, order execution and strategic price management.
Utilize Salesforce.com to manage customer information during all planning phases
Stay informed on market trends, regulatory considerations, and customer industry development relevant to chemical distribution
University Degree or College Diploma in a related field
Minimum of 3-5 years of previous outside sales experience preferred
Strong teamwork and collaboration skills, with the ability to work effectively across sales, operations, and internal support teams
Excellent time management and organizational skills, capable of prioritizing multiple accounts and deadlines effectively
Proven ability to plan, lead, and run effective customer meetings, including setting agendas, facilitating discussions, and driving clear next steps
Demonstrates a consistently positive, professional attitude and a customer-first mindset
Well-spoken with strong communication skills, confident engaging with customers both verbally and in writing

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing .

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at View email address on careers.univarsolutions.com .

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. Contacting our hiring managers directly is prohibited.