Senior Manager Business Systems Analysis

Job Responsibility: We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing As the Senior Manager, Business Analysis within CIBC's Client Data Technology team, you will play a pivotal role in driving the success of the Business Analysis function. Reporting to the Director of Product Management, you will lead a team of skilled Business Systems Analysts, providing mentorship, performance management, and strategic direction. Your leadership will ensure the seamless execution of day-to-day activities, while fostering a culture of collaboration and excellence. You will work closely with cross-functional teams, including technology, product management, and business stakeholders, to deliver complex, enterprise-scale regulatory reporting projects. Your expertise in business analysis, combined with your ability to manage and inspire a high-performing team, will be instrumental in ensuring the successful delivery of critical initiatives that align with CIBC's strategic goals. How You'll Succeed

• Understanding Requirements - Conduct thorough analysis of business processes, functional requirements, and reporting needs to document, communicate, and negotiate with stakeholders. Leverage best practices in use case analysis to define and document business and solution requirements effectively. Act as a Subject Matter Expert (SME) by providing guidance and direction to internal and external stakeholders, ensuring that requirements work packages are clearly defined and aligned with business objectives. Collaborate with internal partners to determine, negotiate, and manage services to agreed-upon standards, while monitoring service levels to identify opportunities for improvement and recommending appropriate solutions.
• People Leadership - Lead and coach a high performing group team of individuals. Direct, motivate, and develop your team, maximizing their contributions and professional growth. Share knowledge and collaborate to come up with effective solutions to problems.
• Relationship Management - Collaborate with technical design and development teams across multiple lines of business to socialize requirements and support the development and build process. Coordinate and lead cross-functional tasks or work packages to identify and document functional and non-functional requirements, workflows, information sources, and system specifications. Partner with project managers, technical managers, vendors, and business stakeholders to ensure seamless execution and delivery of projects. Build and maintain strong relationships with all stakeholders to ensure alignment, effective communication, and successful project outcomes.

Who You Are

• You can demonstrate experience with: minimum 3 years leading and/or managing a team primarily consisting of but not limited to, Business Analysts within a capital markets financial institution. You have experience with business process modeling, IT project management. You have experience on requirements gathering, documentation and data analysis. Ideally you have professional exposure to Stakeholder management, supporting the prioritizing of work, System Development Lifecycle, Application Delivery and implementation. You have previous experience with SQL, PowerBI and Azure DevOps.
• It is an asset if: You have experience within Regulatory space (ie: Regulatory Compliance). Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
• You have a degree/diploma in: Computer Science/Engineering and/or a related field.
• You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact View email address on ca.edajobs.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 28th Floor Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Business Requirements, Business Systems Analysis, IT Process Improvement, Mentoring Staff, Operational Efficiency, Service Delivery, Solutions Design, System Applications, Technical Knowledge