Expert Site Reliability Engineer at Confluent
IBM
Make a significant impact at Confluent as an Expert Site Reliability Engineer focused on incident management and reliability enhancements. You'll work within a multi-cloud architecture to optimize performance and reliability. This expert role blends 75% technical engineering with 25% strategy, involving the analysis of systemic failure patterns, designing reliability frameworks, and teaching best practices. You'll be instrumental in developing incident response processes that facilitate organizational success and sustainability. Join a global team dedicated to improving cloud-based reliability. Key Responsibilities:
- Analyze and improve systemic failure patterns
- Own configuration and workflows for incident management tools
- Define SLO/SLA frameworks to guide reliability investments
- Edit incident documents for customer clarity
- Lead training programs and coach teams through post-mortems
- 10+ years of experience in SRE or incident management
- Cloud experience with AWS, GCP, or Azure
- Expertise in incident management tools such as Rootly
- Strong understanding of distributed systems
- Experience in cultural change within engineering organizations
Vacancy posted 7 days ago
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