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Site Reliability Engineer - APM, Dynatrace, Observability (Toronto)

Astra North Infoteck

Site Reliability Engineer – APM, Dynatrace, Observability

Duration: 12 months

Location: Toronto

Hybrid: 2 days in office a week

Responsibilities

  • Deep application and system-level knowledge across complex end-to-end environments, including tightly integrated on-prem and cloud native services, supporting large-scale, multi-tier transaction flows.
  • Prior hands-on experience with APM and observability platforms, including Dynatrace or comparable enterprise observability tools, with the ability to instrument, analyze, and troubleshoot complex distributed applications.
  • Proven deep troubleshooting experience resolving issues across multi-layer, end-to-end (E2E) environments, spanning application, infrastructure, network, and platform layers across on-prem and cloud services.
  • Drive and execute the SRE WCCS Roadmap from day one.
  • Provide assessments of current capability, identify gaps, and contribute to the SRE WCCS roadmap.
  • Navigate multi-team SRE and IT Ops to drive results.
  • Develop creative workarounds and solutions for complex issues.

Observability SME (Day 1)

  • Dynatrace expertise (DQL, Gen3 dashboards, traces on Grail, Active-Gate plugins, SRG workflow development, business events).
  • Deep knowledge of observability fundamentals (metrics, events, logs, traces) and troubleshooting performance non-functional issues.
  • Experience with AWS Observability (CloudWatch, Application Signals, Lambda, API‑GW) and SRE concepts (Google SRE book/workbook).
  • Knowledge of OTEL and ability to monitor systems lacking sufficient observability.
  • Background in financial services with complex end-to-end transactions (e.g., 50 systems).
  • Platform engineering experience, shipping platform capabilities (self-service onboarding pipeline, policy-as-code, golden signals-as-code, standardized instrumentation libraries).
  • Programming experience in Python (including Lambda, ECS, Azure Functions) and Node.js (backend integrations and components).
  • Knowledge of Kotlin, microservices, and Azure Kubernetes Service (AKS) is a plus.

Qualifications

  • 5+ years of backend development experience.
  • Proficiency in Python and Node.js.
  • Experience with microservices architecture and cloud platforms.
  • Strong troubleshooting and root-cause analysis skills.
  • Hands-on experience with Dynatrace, including dashboard creation, DQL, and APM tuning.
  • Knowledge of AWS, Azure, and observability tools such as CloudWatch, OTEL.

Benefits

Hybrid work model with 2 days in office each week.

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Vacancy posted 7 days ago
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