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Corporate Social Media Operations Intern (Toronto)

$36.61k per year

Coty

Corporate Social Media Operations Intern

Toronto, ON.

Are you ready to join a global leader in beauty? We believe in beauty with a purpose and brands that inspire, no matter where they are in the world. Coty’s corporate and executive social media team is lean, which means it moves fast and every decision matters.

Responsibilities

  • Work with the director of social media on day‑to‑day execution, managing the details that determine whether content lands well, performs well, and shows up exactly as intended.
  • Content publishing & calendar management: source, adapt, schedule, and publish across LinkedIn, Instagram, TikTok, Facebook, and X.
  • Brand voice quality control: ensure every post that goes live passes through your eye, catching grammar, voice misalignment, and brand hierarchy problems before they’re public.
  • Analytics & reporting: prepare monthly performance summaries highlighting key trends, insights, and areas of impact.
  • AI integration & optimization: use AI heavily for drafting, editing, analytics synthesis, and content adaptation, while knowing when to rely on human judgment.
  • Crisis monitoring: monitor social channels for emerging issues and flag potential risks with context and speed.
  • Community management triage: monitor incoming comments, discern what matters versus noise, and route important items to leadership with context.
  • Executive content support: assist with the executive thought‑leadership workflow, gathering input, supporting edits, and managing images.

Qualifications

  • Essential: Bachelor’s degree in Business, Marketing, Economics, Communications, or a related field.
  • Platform literacy: spent real time on LinkedIn, TikTok, Instagram, X, and Facebook and understand how they work and what audiences expect.
  • Editorial eye: catch what’s off before it goes live (e.g., grammar, tone, consistency, brand voice).
  • Written clarity: explain complex ideas simply and succinctly.
  • MS Office proficiency, especially PowerPoint and Excel.
  • English language proficiency: native or near‑native fluency required for high‑stakes, public‑facing content.
  • Nice to have: French language skills.
  • Bonus: Experience with social management tools (Sprinklr, Meta Ads Manager), paid social campaign experience, background in beauty, fashion, or consumer brands, aesthetic sensibility, and knowledge of creative trends.
  • Strong time management, prioritization skills, initiative, and entrepreneurial spirit.

Benefits

  • Base salary: $36,608.
  • Coty’s global omni‑working policy provides the option to work up to 50% of the month remotely.
  • Inclusive workplace committed to diversity, equity and inclusion with a culture of fearless kindness.
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Vacancy posted 3 hours ago
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