Customer Service Support Specialist (Toronto)
Financial Modeling Prep
Customer Service Support Specialist Customer Service Support Specialist
About FMP We are a pioneering force in the fintech landscape, specializing in financial market data as a leading DaaS provider for the financial sector.
Responsibilities Ensuring the accuracy and reliability of our DaaS platform by logging, tracking, and resolving client issues, guaranteeing exceptional customer satisfaction and support.
Analyzing financial market data usage patterns and trends to derive insightful feedback, contributing to the enhancement of our data offerings.
Overseeing client accounts, swiftly addressing and resolving issues, and employing a proactive strategy to prevent future challenges.
Collaborating with our leadership team to refine customer support strategies and account management practices, ensuring they align with our data‑centric mission.
Using your expertise in customer engagement and data analysis to drive business growth, focusing on sophisticated customer solutions and data‑driven decision‑making.
Qualifications Passionate about building a career in customer service and sales within the finance industry.
Strong interest in data services and financial market data analysis.
Excellent written and verbal communication skills.
Full professional proficiency in English; additional languages are a plus.
BA/BS degree in Business Administration or a related field, or equivalent practical experience.
Previous experience in Customer Support is preferred.
Experience in international business or roles requiring strong analytical skills is a plus.
Demonstrated leadership potential, robust problem‑solving and communication skills, high integrity, curiosity, and a collaborative mindset.
Ability to adapt quickly in a fast‑paced, dynamic environment.
Strong interest in innovation and continuous improvement within financial services.
Benefits An agile and fast‑evolving work culture that champions skilled growth and development.
A globally diverse and inclusive workplace with ample opportunities for career advancement.
Competitive compensation, flexible work arrangements, and a relaxed dress code.
Comprehensive training, professional growth opportunities, and competitive compensation.
Flexible work arrangements. #J-18808-Ljbffr
Vacancy posted 4 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Support Specialist (Toronto) in Winnipeg, MB vacancy
- Elevate customer support at SaskTel as a Service Manager. Oversee technical support delivery, ensure quality service, and lead a customer-focused team in this pivotal role. In this customer service management position, you will be responsible for maintaining high service...Suggested
- ...10 sites and more than 44,000 TeamUHN members, it consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret... ...of Toronto. Position Summary As an integral member of the Support Services Team, the Support Services Supervisor plays a key leadership role...SuggestedInternshipWork at officeFlexible hours
- Become a Technical Support Specialist at Humber River Health, providing essential first-level support... ...issues for hospital staff and enhance service delivery. This full time role sits... ...hardware and email systems Commitment to customer service excellence Bring your IT support...SuggestedFull time
- Shape the customer journey at Parts Town as a Customer Insights Specialist. Leverage feedback and data to drive enhancements and support business strategies effectively. In this key role, you will help advance Parts Town’s Voice of Customer (VoC) initiatives. You will own the...Suggested
- Become a critical team member in Toronto’s software landscape with a dual role as a Customer Support Analyst and Software Developer. This position balances client engagement and technical development in a mostly remote setting. In this full-time role, you will support daily...SuggestedFull timeRemote work
- Enhance customer satisfaction as a Bilingual Technical Support Specialist at Jacuzzi Group. Utilize your expertise to assist customers and dealers with spa product inquiries... ...in wellness solutions, is seeking a Technical Service Representative fluent in English and French. In...Remote work
$60k - $80k per year
...success? We are looking for a highly service-oriented, technically capable onsite support professional to join our End User... ...team as an End User Support Specialist. In this role, you will ensure that... .... Excellent communication and customer service skills. Ability to...Work at officeRemote work- Enhance our IT capabilities as an IT Specialist focusing on system installations and customer tech support. Your skills will be key in resolving various IT issues efficiently... ...IT support issues • Deliver exceptional customer service • Collaborate with the tech team for improvements...
- Enhance customer experiences as a Customer Service Associate with Rona. Assist shoppers, provide cart support, and create a welcoming environment while utilizing your strong service skills. Rona is seeking enthusiastic individuals to join their customer service team. In this...
- ...Solutions team in Laval as a Technical Support Specialist. This role focuses on advanced positioning... ...Brandt's Laval branch, you will assist customers and teams with the deployment and... ...play a key role in product testing and customer feedback to enhance operational effectiveness...
- DESCRIPTION The Head Quarter Sales Customer Manager plays a key role in the management of... ...direct shipments (via the Sales Support Coordinator) & leverages data to sell new... ...‑based applications. LOCATION Greater Toronto area applicants will work Hybrid, from our...Long term contractWork at office
- Responsibilities Provide Tier 2 technical support for developer‑focused products, resolving moderately... ...escalated issues in accordance with established service‑level objectives. Analyze, troubleshoot, and diagnose customer issues related to APIs, integrations,...Summer holidayWork at officeWork from home
- ...in the communities we serve. We operate or service corporate and affiliated dealer stores. With... ...center service provider & RONA after-sales support teams, with a focus on performance, continuous improvement, and B2B/B2C customer satisfaction. Leads contact center operation...For contractors1 day per week
- Become a vital part of government operations in Toronto as an Onsite Junior Application Support Specialist. This position focuses on client application hosting and... ...approach, engaging in tasks such as incident intake, service requests, and configuration management. Located at...
- Overview Take the reins at Limina as the Customer Experience Leader, spearheading client... ...requires strategic thinking and hands‑on support direction. You will own the key aspects of... ...a small team to excel in delivering services that maximize customer success and engagement...
- JOB PURPOSE The Customer Success Engineer (CSE) combines strong technical expertise with... ...through day-to-day operations and product support. Through hands-on guidance and proactive... ...all customer interactions in Salesforce Service Cloud Collaborate with Technical Support,...Remote workShift workNight shiftWeekend workAfternoon shift
- Regional Operations Support Specialist – Regular, Full time – Calgary, Alberta. Responsibilities... ...behalf of regional locations. Manage AVI customer rebates on behalf of regional locations... ...available at facilities. Years of Service Recognition Program. Our recruitment process...Full timeFlexible hours
- ...Nasdaq-listed technology company focused on AI drone, Drone as a Service (DaaS), enterprise SaaS and Quantum Computing solutions for... ...Development department and provides administrative and organization support primarily for our investor relations function and our company executives...
- Enhance client experiences as a Customer Service Associate at BMO. Your role focuses on resolving client issues efficiently and identifying opportunities for service enhancements. The Customer Service Associate position involves engagement with clients to meet their immediate...Work at officeImmediate start
$70k - $90k per year
...We Are Metrolinx’s GO Expansion program is delivering more GO service across the network, including the capacity to deliver two-way... ...drafting formal letters, position papers and commercial notices. Support the subcontract managers by referring to the contractual provisions...For subcontractor$65k - $85k per year
...Title Payroll & Benefits Specialist Responsibilities Process payroll... ...of Employment (ROEs) through Service Canada. Complete year‑end... ...ensure ongoing compliance. Support the evaluation and implementation... ...‑solving, organizational and customer‑service mindset. Excellent...Work at office- Role SRE Production Support Location Toronto, ON (Hybrid) Job Description 7+ Years of Experience Engineering Develop SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing) Simplifies development by building...
$115k - $125k per year
Senior Manager, Customer Service Location: 505 Miller Avenue, Markham, Ontario Position Type: Permanent Full-Time Reporting To: Senior... ...track, and report on core customer service performance KPIs to support leadership and cross‑functional partners with clear operational...Long term contractPermanent employmentFull timeContract workImmediate startMonday to fridayShift work- ...with EECOL as a Renewable Technical Sales Customer Specialist. Focus on achieving sales goals with a commitment to excellent customer support. This permanent, full-time role lets you... ...product value • Provide technical services related to assigned product groups • Participate...Permanent employmentFull timeWeekend work
$122.49k - $158.51k per year
...extracts from multiple sources, supporting accurate analyses for MROC... ...operational risk. Serve as the local specialist for understanding group... ...as reasonably requested to support Corporate Actuarial recurring... ...This role is located in our Toronto office on 390 Bay St, and we...Work at officeLocal areaFlexible hours- Join a fully remote team as a Bilingual Customer Service Supervisor, where you can lead Customer Service Representatives in a dynamic and innovative... ...to enhance team performance. As a supervisor, you will support two team leads while ensuring high customer satisfaction and effective...Work at officeRemote work
- Drive excellence in customer support as a Lead Support Specialist for TeamSite at OpenText. Focus on building solid relationships and providing timely incident resolutions for clients. This position demands a proactive approach to understanding and improving customer environments...
- Enhance community safety with Motorola Solutions as a Technical Support Specialist. Leverage your technical expertise to resolve challenges and troubleshoot customer issues effectively. In this experienced role, you will collaborate with a dedicated engineering team focused...
- Join Rick LeGrow's Insurance Agency as a full-time Customer Service Representative. Provide exceptional client support from 9-5, Monday to Friday, while enjoying competitive pay and benefits. In this role, you will help foster positive client relationships in a professional...Full timeWork at officeMonday to friday
- Join Empire Life as a Remote Bilingual Customer Service Representative on a 12-month contract in Langley. Provide exceptional support and resolve inquiries in both French and English. Empire Life is seeking a dedicated individual for this bilingual customer support role....Contract workRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Support Specialist (Toronto). Be the first to apply!
Related searches
- bank customer service representative Winnipeg, MB
- customer service assistant work from home Winnipeg, MB
- conseiller expérience client Winnipeg, MB
- représentant de service Winnipeg, MB
- customer service security officer Winnipeg, MB
- client onboarding specialist Winnipeg, MB
- représentant service clientèle Winnipeg, MB
- customer experience specialist Winnipeg, MB
- customer service associate Winnipeg, MB
- full time customer service representative work from home Winnipeg, MB