Supervisor, Support Services (Toronto)

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, it consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. UHN has the largest hospital‑based research program in Canada and is affiliated with the University of Toronto. Position Summary

As an integral member of the Support Services Team, the Support Services Supervisor plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for. Duties

Perform administrative responsibilities to ensure efficient and effective operation of the service. Ensure quality standards are maintained through audits and feedback to staff. Support and ensure a collaborative working environment, using cutting‑edge ideas and concepts to lead change and improve quality of service within the UHN Quality Program. Perform planning and project responsibilities. Supervise and develop human resources, including assigning duties and responsibilities. Perform financial responsibilities. Monitor and maintain equipment in good repair. Perform cross‑functional duties as assigned or requested. Perform other duties consistent with the job classification as required. Qualifications

Minimum of 5 years housekeeping, linen, or transportation supervisory experience. Successful completion of a 2‑year community college program in Healthcare Environmental Services Management, or of the OHHA Environmental Services Leadership Program (or completion within the first year of employment with UHN). Experience with quality improvement programs. Experience with conflict resolution. Experience with project management principles. Knowledge of adult learning principles. Excellent oral and written communication skills. Technical knowledge of housekeeping, linen, laundry, and transport equipment. Experience and knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC, and Housekeeping Cleaning Standards & Procedures. Proficiency with Microsoft Office. Knowledge of relevant legislation (OH&S, Ministry of Labour). Knowledge of patient transportation and dispatching procedures. Additional Information

Competitive offer packages. Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP). Close access to transit and UHN shuttle service. A flexible work environment. Opportunities for development and promotions within a large organization. Additional perks (corporate discounts, in‑office gyms, etc.). Equal Opportunity

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Please note that a criminal record check may be required.

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