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Logistic Company is Hiring Dispatcher!

CEVALogistics

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; Responsible for assigning routes to drivers and owner‑operators, coordinating daily shipments based on customer requirements, and ensuring full compliance with all Provincial, Federal, and internal company regulations. Executes same‑day dispatch activities, performs load planning, and prepares next‑day routing to optimize operational efficiency and maintain service continuity. Monitors driver progress, resolves service issues, and adjusts dispatch plans in real time to protect on‑time performance. Communicates proactively with drivers, customers, and internal teams, ensuring all system updates, documentation, and shipment records are accurate and complete.

Develop and maintain excellent customer service for internal and external customers.
Plan and assign daily pick‑up and delivery routes to drivers and owner‑operators to optimize vehicle utilization, minimize travel time, and support efficient delivery sequencing.
Perform daily load planning to ensure freight is staged, loaded, and sequenced correctly for morning departures.
Complete next‑day dispatch planning, including route mapping, stop sequencing, driver allocation, and freight readiness checks.
Organize and dispatch pick‑ups and deliveries based on customer requests, deadlines, shipment priorities, and route efficiency.
Coordinate with warehouse/dock teams to confirm freight readiness, loading requirements, and staging priorities.
Work closely with Customer Service to support accurate scheduling, appointment requests, and customer-specific needs.
Support issue resolution when delivery delays or customer challenges arise by re‑routing drivers or reassigning deliveries when required.
Ensure all dispatch activities comply with Provincial and Federal regulations and company policies.
Maintain shipment information under Customs control documents and ensure timely submission of required paperwork to Import personnel.
Enter, update, and verify shipment and dispatch data in the Transportation Management System (TMS) and related databases.
Assist with verification of shipment labeling, freight condition, and cargo counts as needed.
Strong knowledge of local roads, traffic patterns, delivery constraints, and regional geography.
Familiarity with Transportation Management Systems (TMS), dispatch/tracking systems, GPS tools, handheld devices, and routing software.
Knowledge of safety practices, hours‑of‑service rules (where applicable), and local/Provincial/Federal transportation regulations.
Knowledge of local geographic market (minimum requirement).
Strong communication skills with the ability to interact professionally with drivers, customers, and internal teams.
Solid problem‑solving and decision‑making skills, including quick judgment during operational exceptions.
Computer proficiency, including Microsoft Office, dispatch systems, web‑based tools, and mapping applications.
Accurate typing and data‑entry skills with strong attention to detail.
Customer‑service orientation with prompt, professional response to inquiries.
Must be able to read, write, and speak English fluently.
Communicate clearly and confidently with drivers and customers in real time.
Follow established processes, safety guidelines, and regulatory requirements.

High School Diploma or GED.

  • Knowledge of the local geographic market.
  • Proficiency with dispatch systems, TMS platforms, and basic computer applications.
  • A Competitive Compensation PackageComprehensive Health & Dental Benefits

Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

Vacancy posted 16 hours ago
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